eLearning Specialist

Company Overview: Cennox is a leading provider of comprehensive services and solutions for banking and payment equipment, including ATMs, Smart Safes, Kiosks, and Conventional Banking Equipment. We specialize in delivering top-notch maintenance, repair, and support services to ensure the smooth operation of our clients' critical banking and retail infrastructure.

Position Summary: 

The eLearning Specialist is responsible for the coordination, planning, and overall facilitation of the LMS Platform.  

Duties and Responsibilities: 

• Assign online training courses to groups and individuals 

• Manage individual learning paths 

• Enroll and Delete users within the LMS platform 

• Work with all departments to create and administer courses tailored to departmental needs 

• Create and distribute PDF/Interactive Training Content 

• Assist Training Manager with capturing and documenting knowledge from Legacy companies 

• Assist with Data Base and content management for Technician Support Portal and Training Matrix 

• Additional projects and assignments as directed by Training Manager or Director 

Skills and Requirements: 

• Proven experience utilizing any eLearning platform 

• Excellent attention to detail, being thorough in completing tasks, ability to detect problems and report information accordingly 

• Good written communication as appropriate for the needs of the audience, including reading comprehension to read and interpret documents 

• Computer proficiency with an in-depth knowledge of Microsoft Office and Windows-based programs 

• Must be reliable, responsible, and dependable to fulfil obligations 

• Must be willing and able to practice adaptability, with a growth mindset and willingness to learn 

Physical Requirements: 

• Ability to push, pull, bend, stoop, and reach freely 

• Ability to sit for long periods of time  

• Must have good hand/eye coordination   

• Vision correctable to 20/20 

• Finger dexterity for use of applicable tools 

Cennox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.