Associate Director of Operations

We are looking for an experienced Associate Director of Operations to join our team! 

Are you a self-driven leader who can provide excellent leadership and oversight to the Operations team while promoting team effort and accountability? Can you quickly respond to unexpected changes and make sound decisions? Someone who is able to see the bigger picture without losing sight of the day-to-day tasks? If so, keep reading!

This role is ideal for an individual who can motivate cross-functional teams to collaboratively work together to produce the best quality outcome and foster positive relationships.

Responsibilities:

Strategic Input

• • Support the Director of Operations and Executive Director in defining and carrying forward strategic objectives at the organizational level.
  • Support the development and implementation of annual goals and performance metrics for the CPC Operations teams (Clinical Operations, Site Operations, and Endpoint & Specialty Services [ESS])  in collaboration with functional area leaders and the Leadership Committee.
  • Ensure proactive assessment and identification of project issues by functional area leaders and support teams in developing and implementing risk mitigation strategies.

Leadership and Management 

• • Provide oversight, management, and leadership for Operations.
  • Supervise, coach, and mentor team members, setting clear job expectations, assessing training needs, and ensuring team members receive necessary training.

Quality and Compliance

• • Oversee the quality, accuracy, and timeliness of deliverables from the Operations teams.
  • Ensure CPC Operations teams’ compliance with applicable policies, standard operating procedures (SOPs), work instructions (WIs), and relevant regulations and guidelines.
  • Review, and approve applicable policies, SOPs, and WIs. Work closely with team members to create and improve these documents.

Project Management

• • Function as an Executive Clinical Operations Manager or Project Manager for projects, as needed.
  • Provide mentoring, support, and backup for all relevant project activities.
  • Provide regular updates to supervisors on staff, key performance indicators, timelines, and deliverables.
  • Work with the team to identify and implement best practices for optimizing performance and increasing efficiencies.

Resource Allocation

• • Ensure appropriate resourcing and personnel allocation for evolving business and project needs within Operations.

Business Development

• • Assist Business Development with benchmarking for budgets and development of proposals and service agreements.

Executive Management

• • Support the Director of Operations, Director of Informatics, Biostatistics and Data Management and Leadership Committee to ensure optimal procurement, implementation, and adoption of systems used to support the CPC Operations team; identify and support system owners.

• • Oversee the accurate and timely recognition of project specific revenue; ensure accurate revenue forecasting for all assigned projects.

Perform additional activities as required.

Qualifications:

• BA/BS in a scientific field. Advanced degree preferred.
• A minimum of 10 years of experience clinical research (or equivalent) experience
  • A minimum of 5 years in clinical trial management (or equivalent) experience
• A minimum of 3 years of supervisory experience
• Thorough knowledge of Good Clinical Practice guidelines and applicable FDA and ICH regulations for conducting clinical drug trials
• Proficiency in MS Office including Project, PowerPoint, Word, and Excel
• Excellent interpersonal communication skills
• Strong analytical and reasoning skills
• Ability to work as a member of a team and to organize, instruct, and supervise staff while promoting group effort and achievement
• Ability to manage conflicts and resolve problems effectively
• Commitment to accountability and passion for the organization's mission, vision, and values

• Ability and willingness to travel up to 15%

Targeted Compensation: $125,000 - $140,000 annually

About CPC:

CPC is an academic research organization that offers full service clinical trial design, oversight, and management with rapid access to Key Opinion Leaders in a variety of therapeutic areas. With over 35 years of experience, CPC has provided services to over 150 clinical trials in a variety of indications, with an emphasis on cardiovascular, wound healing, diabetes and more.

CPC has expertise in managing clinical trials from a variety of funding sources including industry, NIH, and Investigator Initiated trials.

CPC Community Health focuses on innovative programs that reach into communities to help people find effective ways to become active, empowered and healthy. http://www.cpccommunityhealth.org/

CPC offers:

·       Comprehensive benefits package (medical, dental, vision, life, STD, LTD etc.)

·       Matching 401(k) plan (dollar for dollar up to 4% of your eligible compensation, fully vested immediately)

·       11 paid holidays

·       15 - 25 vacation days based on years of service

·       Paid sick time (2.67 hours accrued bi-weekly up to a maximum of 80 hours) 

·       In-suite exercise and relaxation room

·       Monthly fun events (e.g. team building activities, games, charitable events, potlucks, picnics)

·       Flexible and remote work schedules

An Equal Opportunity Employer

CPC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, color, ancestry, sexual orientation, gender identity, gender expression, marital status, religion, creed, national origin, disability, military status, genetic information, age 40 and over or any other status protected by applicable federal, state or local law. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act (ADA) and certain state or local laws. If you need assistance, please email our Human Resources team at careers@cpcmed.org. 

Compensation$125,000 - $140,000