Offer summary

Qualifications:

2+ years of experience in Microsoft Intune, Autopilot, and endpoint management., Strong proficiency in PowerShell scripting and automation., Deep understanding of Windows 10/11, Office 365, and MDM policies., Excellent communication and documentation skills..

Key responsibilities:

Manage Microsoft Endpoint Manager (Intune), Entra ID, and related Microsoft solutions.

Administer Windows Autopilot with Intune policy configurations.

Create and enforce compliance policies and configuration profiles.

Troubleshoot and support hardware/software on Windows OS.

Job description

Job Title: Microsoft Desktop Engineer
Type: Fulltime Location: 100% Remote (Must work EST hours)
Client: IT Solutions Provider (11,000+ user base)

Job Summary

Our client is seeking experienced Microsoft Desktop Engineers to join their growing team. This role is ideal for professionals with hands-on experience in Microsoft Intune, Autopilot, and O365, who can support large-scale enterprise environments.
The ideal candidate will have a solid background in endpoint management and security, with a user-first mindset and the ability to troubleshoot and deploy scalable endpoint solutions across a large user base.

Must-Haves:

2+ years of experience in Microsoft Intune, Autopilot, and endpoint management
Strong proficiency in PowerShell scripting and automation
Deep understanding of Windows 10/11, Office 365, and MDM policies
Familiarity with Microsoft Entra ID (formerly Azure AD), Group Policy, and endpoint security practices
Excellent communication and documentation skills

Key Responsibilities:

Endpoint Management & Deployment:

Manage Microsoft Endpoint Manager (Intune), Entra ID, and related Microsoft solutions
Administer Windows Autopilot with Intune policy configurations
Create and enforce compliance policies and configuration profiles
Manage Windows update policies, application packaging, and deployments
Troubleshoot and support hardware/software on Windows OS

Virtual Desktop Administration:

Administer Microsoft Windows 365 (Cloud PC) and Amazon Workspaces
Monitor and troubleshoot issues using Log Analytics and Endpoint Analytics

Collaboration & Documentation:

Work with IT Security, Infrastructure, and Service Desk teams
Maintain documentation, SOPs, and knowledge base articles

Required Skills & Qualifications

Experience:

2+ years with Microsoft Intune, Autopilot, and enterprise endpoint security
Experience with Microsoft Entra ID, Group Policies, and modern desktop management

Technical Skills:

PowerShell scripting and task automation
Strong skills in Windows OS, MS Office Suite, and Office 365 administration
Understanding of Microsoft security patching and deployment

Soft Skills:

Strong communication and documentation abilities

Nice to Have:

Certifications: Microsoft Modern Desktop Administrator, MCSE, AWS Solutions Architect, Network+, A+
Bachelors in IT, Computer Science, or equivalent experience
Familiarity with Zero Trust Architecture and modern endpoint security
Experience with tools like ManageEngine (Endpoint Central), Qualys VMDR, Cisco Endpoint Secure, CrowdStrike
Understanding of ServiceNow and Freshservice
ITIL or other service management certifications
Strong grasp of network infrastructure and protocols

Required profile