Offer summary

Qualifications:

Excellent training delivery skills tailored to diverse needs., Experience in implementing software systems., Understanding of business processes and workflows., Knowledge of accounting packages such as Sage, Xero, QuickBooks..

Key responsibilities:

Responsible for the successful implementation and training of Simpro Group products.

Optimise the implementation process and improve procedures using CRM (Salesforce).

Engage with customers to ensure implementations are strategically planned based on their needs.

Conduct post-implementation reviews to ensure system optimization and customer satisfaction.

Job description

First Things First - What We Can Offer You

A generous annual leave entitlement plus a personal leave entitlement
Private Health Insurance
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Life Insurance
Company pension scheme, with 5% employer contribution
Generous Parental Leave Program
Home Office Allowance
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
Talent Referral Programme – get rewarded for referring a friend to join our team!
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
A discounts and cash back scheme
Flexible working environment
Casual dress and relaxed office environment
Happy hours and office games
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

What You’ll Do

The Software Implementation Consultant is responsible for the successful implementation and training of Simpro Group suite of products to new and existing clients through consistent and effective training methods. You will optimise the implementation process by following and improving upon implementation procedures, including utilisation of our CRM (Salesforce) through the process to ensure communication is documented, engaging with customers to consult and ensure implementations are strategically planned based on customer needs, providing onsite and online training on our Simpro Group suite of products as they align with customer needs, and conducting post-implementations reviews to ensure system optimization and customer satisfaction.

What You’ll Bring

Excellent training delivery skills, with an ability to tailor methods to suit different needs.
Experience in implementing software systems.
Understanding of business processes and workflows.
A professional and consultative approach.
The ability to prioritise, meet deadlines and deliver rapid outcomes.
Confidence to adapt and learn new programs, and systems.
Knowledge of accounting packages such as Sage, Xero, QuickBooks.
Knowledge of or experience in the trades.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

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