Project Manager, eCOA, Fixed-Term

Location: UK, home-based

We are seeking a Project Manager to manage delivery of eCOA projects to internal and external clients .                                                     
 

Job Overview
Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).

Responsibility 

• Manage day to day implementation of eCOA projects
• Manage internal staff to support customer projects and manage internal service projects
• Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle
• Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards
• Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid
• Work in close collaboration with the internal or external project stakeholders to achieve the study goals
• Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
• Communicate effectively with customers to identify needs and propose solutions
• Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
• Provide technical direction for the development, design, and systems integration for customer engagements
• Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
• Provide regular updates and reports to Sponsor and IQVIA upper management
• Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items
• Implement and monitor a risk management plan at the project level (raise to program level, as necessary)
• Implement corrective actions as needed to maintain project performance • Identifies opportunities for improving and streamlining projects
• Manage vendor relationship and tasks
• Manages the Lessons Learned process throughout the project lifecycle
• Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
• Manage project team members across multiple locations and time zones
• International Travel required as needed

  
Education, skills and experience required 

• Bachelor Degree or equivalent  
• A thorough understanding of Project Management principles - PMP / PRINCE II certification is a plus
• In-depth project management experience ideally within clinical research
• Experience and understanding of the clinical research environment and GCP principles
• Strong leadership, diplomatic and motivational skills
• Open, transparent and excellent communication skills, fluency in English both verbal and written
• Proven ability to work creatively and analytically in a problem-solving environment 
• Excellent in planning, organizing and monitoring
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Able to communicate and deal effectively with all levels of the organization Confident and comfortable with public speaking in front of a large and diversified audience. Ability to adjust presentation material for differing audience
• Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)
• Strong working knowledge of Microsoft Office tools

This role is not eligible for UK visa sponsorship.