Offer summary

Qualifications:

Fluency in English (C1+), Proven experience in Product Management within tech or e-commerce sectors, Background in launching products from concept to market readiness, Strong ownership, initiative, and excellent communication skills..

Key responsabilities:

Define and execute a comprehensive product strategy and roadmap.

Drive collaboration across development, marketing, sales, and design teams.

Utilize data and customer insights to inform product decisions and enhance user experience.

Contribute to go-to-market strategies and support long-term business scaling initiatives.

Job description

Looking for a Product Manager to leading the launch of a groundbreaking IT product aimed at redefining industry standards. In this role, you will combine your technical expertise and strategic vision to guide the product from concept to market. You will develop a comprehensive product strategy that addresses emerging technologies and clients' needs, ensuring our new offering exceeds market expectations.

As a Product Manager you will:

Define and Execute Product Strategy: create a visionary product roadmap that aligns with company goals and evolving customer needs. Continuously refining strategic direction based on industry trends, market research, and user feedback.
Drive Cross-Functional Collaboration: coordinate across development, marketing, sales, and design teams to ensure seamless execution, timely delivery, and a strong product-market fit.
Make Informed, Data-Driven Decisions: utilize customer insights, analytics, and behavioral data to prioritize features, validate product hypotheses, and enhance user experience.
Foster Innovation and Execution: identify opportunities for market disruption and leading the ideation, prototyping, and iterative release of new features and capabilities.
Enable Scale and Growth: contribute to go-to-market strategies, user acquisition efforts, and long-term business scaling initiatives to support ongoing product success.

Looking for someone who has:

Fluency in English (C1+)
Proven experience in Product Management within the tech or e-commerce sectors
Background in launching products from zero to market readiness
Entrepreneurial mindset with strong ownership and initiative
Excellent communication and collaboration abilities
Demonstrated data literacy and analytical thinking in decision-making
Ability to balance long-term strategic goals with short-term delivery priorities

Will be a plus:

Experience with platforms such as Amazon or Shopify
Familiarity with AI/ML technologies and their applications in SaaS
Successful track record in scaling product lines or business units

Bonus Points:

Direct influence on the direction of a fast-growing product
Competitive USD-based compensation
Potential stock options after 9 months
Fully remote work flexibility
Opportunity to work at the intersection of innovation, leadership, and technology

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, weʼve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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