Offer summary

Qualifications:

Experience with Gainsight or similar customer success platforms is essential., Strong analytical skills and ability to interpret data effectively., Bachelor's degree in a relevant field is preferred., Excellent communication and collaboration skills are required..

Key responsibilities:

Manage and configure Gainsight to meet the needs of the organization.

Collaborate with cross-functional teams to enhance customer success initiatives.

Generate reports and dashboards to track customer health and engagement.

Provide training and support to users on Gainsight functionalities.

Acquia empowers ambitious digital innovators to craft the most productive, frictionless digital experiences that make a difference to their customers, employees, and communities. We provide the world's leading open digital experience platform (DXP), built on open source Drupal, as part of our commitment to shaping a digital future that is safe, accessible, and available to all. With Acquia DXP, you can unlock the potential of your customer data and content, accelerating time to market and increasing engagement, conversion, and revenue.

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