Senior Adobe Ecosystem Consultant (B2B Omnichannel Specialization) – Contractor

Who We Are 

MODintelechy (mod-in-tel-uh-key), inspired by the Greek concept of transforming potential into reality, is a B2B professional services firm that bridges strategy and execution to unlock revenue growth across the customer lifecycle. We specialize in data-driven, modern, and transformative digital initiatives that optimize existing technology ecosystems for mid-market and enterprise organizations, delivering exceptional customer experiences. 

Based in Austin, Texas, our full-service agency integrates experts in sales, marketing, technology, data, and creative fields to develop comprehensive digital programs. By optimizing the customer journey from engagement to retention, we drive consistent growth and long-term revenue success. 

What We're Looking For

The Senior Adobe Ecosystem Consultant will be instrumental in guiding our B2B client through the process of enabling their data and technology stacks to deliver AI-driven, customer-centric, omnichannel experiences. You will leverage your expertise within the Adobe Experience Cloud ecosystem to design and roadmap transformative initiatives. A key focus will be enabling modular content strategies powered by content affinity models to deliver personalized experiences at scale.

MODintelechy is headquartered in Austin, TX but the role may be remote in the United States.
 

Responsibilities:

• Client Engagement & Requirements Gathering: Collaborate with client stakeholders to align and translate client challenges and business needs to actionable and quantifiable use cases, defining technical requirements.
• Roadmap Development: Develop comprehensive, multi-phase transformation roadmaps that outline the strategy, key initiatives, technology requirements, data flows, and organizational changes needed to achieve AI-driven, omnichannel customer experiences.
• Service Blueprinting: Support in populating service blueprints that visualize the end-to-end customer journey across multiple touchpoints, highlighting underlying processes, technologies (specifically the Adobe stack), and data interactions required to deliver seamless experiences.
• Adobe Ecosystem Architecture: Design and advise on the optimal configuration and integration of Adobe Experience Cloud products (Marketo, AEM, Target, Analytics, Audience Manager) to support the defined strategy. Ensure the architecture enables seamless data flow and activation for personalization.
• Modular Content & AI Strategy: Architect solutions for implementing modular content strategies within the Adobe ecosystem, enabling content reuse and dynamic assembly. Define how content affinity models (leveraging data from Adobe Analytics, Audience Manager, and other sources) will drive content personalization through Adobe Target and Marketo.
• Data Strategy Alignment: Collaborate with client teams to ensure the data architecture, collection, and governance practices support the requirements for advanced personalization and AI modeling.

Required Qualifications:

• Proven experience working with large B2B enterprise clients on complex digital transformation, marketing technology, or customer experience initiatives.
• Demonstrable experience creating strategic roadmaps and detailed service blueprints.
• Deep understanding and practical experience with the Adobe Experience Cloud, specifically:
  • Adobe Marketo Engage
  • Adobe Experience Manager
  • Adobe Target
  • Adobe Analytics
  • Adobe Audience Manager
• Strong understanding of how these Adobe tools integrate and exchange data to enable omnichannel experiences.
• Experience designing or implementing modular content strategies and an understanding of the underlying principles.
• Familiarity with the concepts of AI/ML-driven personalization, such as content affinity models, recommendation engines, or predictive segmentation.

Preferred Qualifications:

• Comfort with ambiguity and the ability to distill key information from undefined client and internal requests
• Adobe Certified Expert (ACE) or Adobe Certified Master (ACM) certifications in relevant products (AEM, Marketo, Target, Analytics, Audience Manager).
• Hands-on implementation experience with Adobe Experience Cloud products.
• Experience with other best-in-class enterprise systems (e.g., CDPs, ABM tools, Sales Outreach).
• Direct experience implementing AI/ML models for marketing personalization.
• Familiarity with B2B-specific marketing strategies (e.g., Account-Based Marketing, Buying Groups)

Experience & Education:

• 4-year bachelor’s degree required; advanced degree in relevant business, Solutions, or analytic field preferred; or relevant experience

Travel:

Up to 30% as required by client and business development needs

Job Type:

We're People First.

MODintelechy is an Equal Opportunity Employer. MODintelechy practices equal employment opportunity in all employment decisions without regard to race, religion, national origin, age, sex, sexual orientation, disability, gender or gender non-conforming identification, or any other characteristic or status protected by federal, state, or local laws.