Senior Software Engineer, Developer Experience

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

As a Senior Software Engineer on the Developer Experience team, you will be responsible for building, designing and implementing scalable architecture and creating the development tooling and processes that enable Zip’s engineers to ship enterprise-quality software with high velocity. You will play a technical leadership role by providing design and architectural guidance to product teams, establishing foundational technologies, patterns, and practices, and helping to shape Zip’s technical roadmap.

You will ship features that will be immediately used by our developers and will work with a tight-knit team that values open communication and cross-functional collaboration. We move quickly to solve a wide range of complex technical and product challenges. While we are an experienced team that can provide constant guidance and mentorship, we value engineers who can autonomously scope and solve difficult technical challenges.

You Will

• Lead initiatives to ensure new features are performant and reliable, investing in our test pyramid, generating realistic test data, and creating innovative frameworks to address unique challenges. 

• Equip engineers with the right tools to efficiently identify, debug, troubleshoot, and resolve issues and performance regressions. 

• Drive the development of a new deploy and release process, enabling daily deployments while safeguarding customers from bugs and incidents through canaries, traffic replay, and bundling feature releases for Enterprise customers. 

• Optimize engineering workflows and reduce tech debt by instrumenting processes, eliminating bottlenecks, and utilizing codemods (via libcst) to drive velocity.

Qualifications

• 4+ years of software engineering experience.

• BS or higher, in Computer Science or related technical field involving coding (e.g., physics or math).

• Experience with industry standard build, test, and deploy tools. At Zip, our stack includes Kubernetes, Spinnaker, Jenkins, ArgoCD, GitHub, and Datadog.

• Experience with developer tools like GitHub, GitLab, Buildkite, Jenkins, and Docker.

• Attention to detail with a strong ownership mindset.

• Ability to work in a cross-functional, fast-paced environment, help remove obstacles, lead and drive complex operational initiatives, and drive velocity.  

The salary range for this role is $190,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Unlimited PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!