Offer summary

Qualifications:

High attention to detail and strong time management skills., Technically savvy with experience in using various tools and software., Comfortable making phone calls and working independently in a remote environment., A positive attitude and a growth mindset, with a passion for learning..

Key responsabilities:

Handle incoming agent connection requests and match customers with suitable agents.

Make outbound calls to pitch customer opportunities to Clever partner agents.

Maintain professionalism while ensuring excellent experiences for customers and agents.

Make daily decisions to effectively connect customers with the right agents.

Job description

💼 Role: Customer Success Specialist
🌐 Location: Remote (international-based)
💰 Compensation: $8.25 USD per hour

🏘️ About Clever

Clever Real Estate is a venture-backed real estate technology company on a mission to revolutionize the way people buy, sell, and manage real estate. We are at the forefront of innovation, combining cutting-edge technology with deep industry expertise to create seamless, efficient, and transparent real estate experiences.

We've built the leading online education platform in real estate and are rated the #2 real estate company on TrustPilot, with 3,400 five-star reviews. Our solutions have helped people save over $180 million in real estate fees. If you're looking for a high-impact role with deep ownership, brilliant teammates, and meaningful real-world impact, read on!

📢 Customer Success Specialist (Contract) – 100% Remote

Come join the Customer Success team! We are seeking a detail-oriented Customer Success Specialist to focus on Stage 2 Matching which connects home buyers and sellers with top-tier real estate agents. In this role, you'll handle inbound agent matching requests, call agents to pitch them leads, and ultimately connect customers to the best agents for their needs.

This position is remote and based outside of the United States. We’re looking for someone available to work 40 hours per week, following a consistent schedule of five workdays with 8.5-hour shifts (including a 30-minute break).

This role is perfect for a self-starter who thrives in a remote environment, enjoys detail-oriented work, and is motivated to match customers with the right agents from our network.

🔑 Key Responsibilities

Handle incoming agent connection requests and match customers with the most suitable agents based on their needs.
Place outbound calls to Clever partner agents: pitch customer opportunities, address objections, and secure their engagement.
Maintain a high level of professionalism while delivering excellent experiences for both customers and agents.

🌟 What We’re Looking For

High attention to detail and strong time management skills
Technically savvy—you’ve worked with tools and can quickly learn new software
Comfortable making phone calls throughout the day and working behind the scenes
Able to make hundreds of decisions daily to match customers with the right agents
Thrives in a remote-first work environment
Positive attitude and professional demeanor
A growth mindset and a passion for learning and improving
Real estate experience is a plus, but not required