Executive Assistant

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/10/2025

Location: North America (Eastern Time Zone hours)

Hi there!

We’re looking for an Executive Assistant who will provide high-impact support to senior leaders at Zapier.

In this role, you’ll report to the EA Team Lead and provide dedicated support to 2–3 executive team members. You’ll also work closely with the Executive Business Partner (our most senior EA) supporting the same department, partnering on special projects and occasionally taking on delegated responsibilities. A successful Executive Assistant at Zapier is an exceptional communicator, a self-starter who thrives in ambiguity, and someone who excels at managing complex projects from start to finish.

You’ll be a trusted partner who not only keeps the trains running but also proactively identifies opportunities to make your executives—and their teams—more effective. Change is constant at Zapier, and we’re looking for someone adaptable, action-oriented, and highly collaborative—ready to flex and grow alongside the business.

If you’re looking to deepen your impact at a fast-growing, profitable, customer-focused company, read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• 3+ years of experience as an Executive Assistant, Administrative Business Partner, or in a role with comparable responsibilities.

• You’re a strong communicator—clear, concise, and thoughtful in your interactions with a variety of stakeholders. You can read the room, ask consultative questions when things are unclear, and flex your communication style based on the audience.

• You default to action and can confidently move work forward in ambiguous situations.

• You’re a skilled project manager who can easily backplan and coordinate large initiatives like executive offsites, cross-functional workstreams, or even a new product launch.

• You’re comfortable working in partnership with a senior EA (Executive Business Partner) on high-impact projects and delegated initiatives. You know how to build trust, coordinate effectively, and flex between direct support and collaborative work.

• You collaborate exceptionally well with other operations professionals, working together to define roles and responsibilities, create clarity in who owns what, and surface problems early—before they become issues.

• You value a tight-knit, low-ego team culture where helping each other succeed is the norm. You care just as much about supporting the broader team as you do about supporting the executive directly.

• You have exceptional organizational skills, a sharp eye for detail, and the ability to juggle competing priorities with grace.

• You’re a power user of tools like Google Calendar, Gmail, Slack, and Notion—and you’re comfortable experimenting with AI and automation to make work more efficient.

• You operate with discretion and integrity, managing sensitive information with care.

• You’re analytical and resourceful, constantly looking for ways to optimize workflows, remove friction, and improve team performance.

• You’re adaptable, thrive in a remote environment, and enjoy learning new parts of the business.

Things You’ll Do

• Executive Support and Scheduling Mastery: You will manage the schedules and task systems for executives, ensuring their focus remains on strategic business outcomes. This includes:

• Staying ahead of shifting priorities and deadlines, strategically enhancing meeting rhythms, and ensuring optimal time management for executives.

  1. Implementing improvements to streamline information flow and occasionally handling personal scheduling to maximize executives’ effectiveness.

  2. Handle a broad variety of administrative tasks such as creating prep documents for interviews, setting up communication channels, assisting with onboarding plans, and planning team engagements.

  3. Arrange travel plans and work with the Events + Experiences team to support team offsite planning.

• Special Projects & EBP Collaboration:
  Work closely with the Executive Business Partner in your department on special initiatives. This may include project work, coordination support, and occasionally owning delegated responsibilities.

• Project & Event Management:
  Plan and execute complex projects end-to-end—like executive offsites, internal initiatives, or cross-functional projects. You’ll handle backplanning, comms, logistics, and stakeholder alignment.

• Meeting and Team Operations:
  Prepare agendas, manage meeting flow, capture notes, and follow up on action items to keep leadership teams on track and aligned.

• Communication & Relationship Management:
  Own executive communications, triage inbound requests, and serve as a liaison across teams. Build strong relationships internally and externally to help your execs—and their teams—operate at their best.

• Collaboration & Cross-Functional Coordination:
  Work in lockstep with fellow EAs and operations professionals. You’ll clarify swim lanes, share responsibilities, and create shared visibility—because we know strong team collaboration is what prevents issues before they arise.

• Process Improvement & Innovation:
  Look for opportunities to automate, simplify, or improve how work gets done. You’ll bring a curious mindset and experiment with new tools—especially AI—to boost efficiency.

• EA Team Collaboration:
  Contribute to a strong, low-ego EA team culture by sharing tools, insights, and best practices. Step in to support teammates when needed and help evolve how the team operates together.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.