L2 Support Java

Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights. 

We are currently searching for a L2 Support Java:

Responsibilities

• Troubleshoot and resolve L2 incidents (bug fixes, minor enhancements).
• Collaborate with L3 teams on Incident/Problem Management.
• Document and escalate issues via Jira/ServiceNow.

Requirements

• 3+ years in Java development and L2 production support.
• Proficiency in Java Core, SQL, Unix scripting.
• Familiarity with SDLC processes and ITIL frameworks.
• Advanced Oral English.

Desired 

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Fully remote

If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/.

Requirements

Responsibilities

• Troubleshoot and resolve L2 incidents (bug fixes, minor enhancements).
• Collaborate with L3 teams on Incident/Problem Management.
• Document and escalate issues via Jira/ServiceNow.