Offer summary

Qualifications:

3+ years in Java development and L2 production support., Proficiency in Java Core, SQL, and Unix scripting., Familiarity with SDLC processes and ITIL frameworks., Advanced oral English and native Spanish are desired..

Key responsabilities:

Troubleshoot and resolve L2 incidents, including bug fixes and minor enhancements.

Collaborate with L3 teams on incident and problem management.

Document and escalate issues using Jira and ServiceNow.

Ensure effective communication and support for production issues.

Job description

Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a L2 Support Java:

Responsibilities

Troubleshoot and resolve L2 incidents (bug fixes, minor enhancements).
Collaborate with L3 teams on Incident/Problem Management.
Document and escalate issues via Jira/ServiceNow.

Requirements

3+ years in Java development and L2 production support.
Proficiency in Java Core, SQL, Unix scripting.
Familiarity with SDLC processes and ITIL frameworks.
Advanced Oral English.

Desired

Languages

Advanced Oral English.
Native Spanish.

Note:

Fully remote

If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/.