High school diploma or GED equivalent required., Minimum of 4 years experience in medical billing/collections or contact management support role., Strong customer service, verbal communication, and conflict resolution skills are essential., Thorough understanding of insurance claim adjudication, HIPAA, and FDCPA regulations..
Key responsabilities:
Supervise staff in collecting outstanding patient receivables and resolving credit balances.
Maintain team standards for accountability and professionalism within the organization.
Assist the Director in employee career development and conduct training events.
Establish best practices for conflict resolution and receivable management benchmarks.
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Myriad Genetics is a leading genetic testing and precision medicine company dedicated to advancing health and well-being for all, empowering individuals with vital genetic insights and enabling healthcare providers to better detect, treat and prevent disease. Myriad discovers and commercializes genetic tests that determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across medical specialties where critical genetic insights can significantly improve patient care and lower healthcare costs.
Supervise staff in their primary duties to collect on outstanding patient receivables, offer in-house financing options, resolve credit balances and reduce overall aged receivables.
Maintain high team standards for work accountability and professionalism for our customers and within the Myriad organization.
Ensure the team adheres to company directed training, security, privacy and regulatory requirements.
Assist Director in employee career development projects as needed.
Conduct meetings, coordinate internal and external training events.
Help establish best practices for conflict resolution and receivable management benchmarks.
Qualifications
High school diploma or GED equivalent required
Must have a minimum of 4 years experience working in medical billing/collections or in contact management center based support role.
Strong customer service, verbal communication, and conflict resolution skills are a must.
Previous experience supervising a team of prior authorization professionals preferred.
Thorough understanding of the insurance claim adjudication process, including pre-authorizations, CPT and ICD-9 coding, appeals and coordination of benefits.
Thorough understanding of applicable HIPAA and FDCPA regulations.
Excellent organizational, communication, multitasking and teamwork building / mentoring skills.
Physical & Lifting Requirements
Lifting Requirements – light work or exerting up to 20 pounds of force frequently.
Use of equipment and tools necessary to perform essential job functions.
LI-Remote
About Us
Myriad Genetics is a leading genetic testing and precision medicine company dedicated to advancing health and wellbeing for all. Myriad discovers and offers genetic tests that help assess the risk of developing disease or disease progression and guide treatment decisions across medical specialties where genetic insights can significantly improve patient care and lower healthcare costs. For more than 30 years, our scientific expertise has brought actionable genetic insights to millions of people. Today, we continue to innovate across hereditary cancer risk, reproductive health, oncology, urology and mental health. For more information on how Myriad is making a difference, visit www.myriad.com .
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Myriad Genetics is an inclusive work environment and welcomes all applicants. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com .
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages).
Required profile
Experience
Industry :
Biotech: Biology + Technology
Spoken language(s):
English
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