Position Summary: We are seeking a strategic and hands-on Sr. Analyst, Business Operations to help streamline, scale, and optimize core operational processes across our fast-growing business.
Natera is revolutionizing how patients are monitored, managed, and treated. This role offers the opportunity to build foundational business processes, support strategic initiatives, and contribute directly to our mission of improving patients’ lives through cutting-edge diagnostics and precision medicine.
This role will sit on a data-driven Business Operations team, responsible for designing, implementing, and scaling operational processes and tools across functions. Equal parts builder and implementer, this person will serve as a critical connector between business stakeholders (e.g., medical, clinical operations, sales, marketing) and technical teams (e.g., Salesforce, Analytics, Product), translating business needs into sustainable solutions that drive efficiency, clarity, and performance.
Key Responsibilities
Operational Process Design & Execution: Identify inefficiencies or gaps in current workflows and design scalable, cross-functional solutions. Streamline best practices across functions. Support or lead implementation and change management efforts.
Cross-Functional Collaboration: Facilitate initiatives with stakeholders across functions to align on business needs and streamline execution. Lead or support working groups with Director- and VP-level stakeholders.
Strategic Business Enablement: Partner with Sales, Marketing, Clinical, and Medical teams to develop processes and tools that enable efficiency and growth.
Data-Informed Operations: Use data to diagnose problems, prioritize opportunities, and measure the impact of process changes.
Tool Development & Automation: Scope and co-develop self-service tools, dashboards, and trackers. Translate business needs into clear functional requirements.
Training & Rollout: Support business teams with the tools, training, and documentation needed to ensure successful adoption and long-term usability of new processes or tools.
Operational Backbone Support: Contribute to the development and continuous improvement of core business operations and tools, helping teams stay aligned to evolving priorities and goals.
Qualifications
Bachelor’s degree in Business, Data Science, Operations, or a related field
Experience in business operations, process improvement, or analytical roles in high-growth or complex environments
Excellent communication and collaboration skills across teams and seniority levels
Self-starter with strong project management skills and the ability to drive work independently
High integrity, intellectual curiosity, and a team-first mindset; comfortable shifting between strategic and tactical tasks
Proven ability to drive alignment across cross-functional teams. Talent for guiding diverse stakeholders toward shared goals
Strong track record of supporting or leading business process improvements that enhanced efficiency, clarity, or impact
Analytical fluency: Comfortable with spreadsheets, dashboards, and performance metrics; experience working with structured and unstructured data
Proficiency with business systems like Salesforce, Smartsheet, Power BI (or similar reporting tools)
Familiarity with uses of AI; e.g. prompt engineering, how to use agents
SQL a requirement
Experience in healthcare, diagnostics, biotech, or a related field is preferred
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
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