Senior Communications Manager

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

HackerOne Values

HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

Senior Communications Manager

Remote Location: Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

Position Summary

We are seeking an experienced and strategic Senior Communications Manager to lead our corporate communications efforts. The Senior Communications Manager will develop and execute communication strategies to enhance HackerOne's brand reputation, engage stakeholders, and support business objectives. The ideal candidate combines traditional and modern communications expertise, including using AI tools to improve content creation, media engagement, and strategic planning.

At HackerOne, we embrace a Flexible Work approach, enabling our team members to work remotely while maintaining productivity and collaboration. We are seeking candidates located in Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC; and the surrounding metropolitan areas to facilitate occasional in-person interactions as needed. While the position is primarily remote, there will be periodic in-person requirements to support team collaboration and foster stronger connections. This approach ensures flexibility while providing opportunities to build meaningful in-person relationships that strengthen our team and company culture.

What You Will Do

• Develop and implement comprehensive corporate communication strategies to support HackerOne's brand positioning and business goals.

• Manage external communication channels, including press releases, blog posts, social media, and thought leadership content.

• Cultivate relationships with key media outlets, influencers, and industry stakeholders to secure media coverage and speaking opportunities.

• Oversee crisis communication efforts, including preparing messaging, coordinating response activities, and managing media inquiries.

• Collaborate with cross-functional teams, including marketing, product, sales, and legal, to ensure consistent messaging and brand voice.

• Support executive communication initiatives, including speech writing, presentation development, and media training.

• Manage the relationship with our PR agency, providing strategic direction, reviewing deliverables, and ensuring alignment with company goals.

• Measure and report on the effectiveness of communication initiatives, including media coverage, social media engagement, and brand sentiment.

Minimum Qualifications  

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.

• 7+ years of experience in corporate communications, public relations, or a related field.

• Excellent writing and editing skills, with the ability to craft compelling narratives and communicate complex ideas effectively.

• Strategic thinker with the ability to develop and execute communication plans aligned with business objectives.

• Detail-oriented, organized, and able to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications

• Proficiency with AI-powered communications tools—particularly Jasper AI—for content creation, summarization, and personalization.

• Extensive media relations experience, with a deep network of media contacts and proven success in securing media coverage.

• Knowledge of cybersecurity or technology industry trends and issues is a plus.

Compensation Bands:
Tier Guide

• Tier A $128K – $157K • Offers Equity

• Tier B $115K – $144K • Offers Equity

• Tier C $108K – $136K • Offers Equity

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Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

• Flexible Work Stipend

*Eligibility may differ by country

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.