PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify.
Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities. We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student.
Deadline to apply is 11:59 PM on
04-15-2025(Support staff salary will be based on internal equity and experience)
Position General Summary:
The FlexPoint Sales Account Manager serves as a member of the FlexPoint Sales Team, managing existing customer accounts and seeking out new customers by focusing on relationship-building and consultative sales strategies. The FlexPoint Sales Account Manager meets team and individual sales quotas, and proactively manages the complete sales cycle within their assigned region, serving as a thought leader and trusted advisor to established and newly acquired accounts.
Essential Position Functions:
Drive revenue and market share in a defined region.
Find and close new sales opportunities while growing and renewing established client partnerships in the assigned region.
Lead consultative discussions with prospective and existing clients.
Manage the entire sales cycle for prospective and established clients in a region, including ensuring that all Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQL) move through the sales cycle in a timely manner.
Develop a trusted advisor relationship with prospective and current clients and recommend products and services for virtual and blended implementation for K-12 districts, state agencies and other educational organizations within an assigned region.
Create a path-to-goal strategy for the assigned region.
Meet or exceed key performance indicators.
Position yourself as a thought-leader by engaging in professional learning opportunities and maintaining an active presence on social media networks, such as LinkedIn.
Engage with K-12 online learning programs and systems, including learning management systems, preferred.
Communicate and present effectively at all levels of an organization, including executive-level management and Board of Trustees.
Work cooperatively and effectively with FlexPoint and FLVS teams, including the Customer Success and Implementation Teams and coordinate FlexPoint customer support.
Travel to assigned regions to prospect and deliver presentations frequently for small and large external customer groups, as well as facilitate customer meetings and consultations.
Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.
All work responsibilities are subject to having performance goals and/or targets established.
(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)
Minimum Requirements:
Education/Licensure/Certification:
Bachelor’s degree in Business, Communication, Education, Marketing or related field.
Experience:
5+ years’ sales experience
Three (3) years’ experience in working directly in the education marketplace, preferred
Experience utilizing Salesforce technology, CRM, preferred.
Knowledge, Skills, and Abilities (KSA's):
Thorough understanding of negotiating techniques
Prospecting Skills
Self-motivated with a results-driven approach
Aptitude in delivering engaging presentations
Excellent knowledge of MS Office
Strong written and verbal communication skills
Strong interpersonal skills
Strong organizational skills
Demonstrative skill in attention to detail
Ability to function effectively in a high demand environment
Ability to work independently and as a team member
Ability to compile, review, categorize, prioritize, analyze and interpret data and/or information
CORE COMPETENCIES FOR SUCCESS:
COMMUNICATION SKILLS
Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience
CUSTOMER FOCUS
Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes our organization in community by serving as an ambassador or volunteer
INTERPERSONAL SKILLS
Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers
FUNCTIONAL/TECHNICAL EXPERTISE
Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion
MANAGER COMPETENCIES FOR SUCCESS:
COMMAND SKILLS
Relishes leading; Takes unpopular stands if necessary; Encourages direct and tough debate but isn’t afraid to end it and move on; Is looked to for direction in a crisis; Faces adversity head on; Energized by tough challenges
CONFLICT MANAGEMENT
Steps up to conflicts, seeing them as opportunities; Reads situations quickly; Good at focused listening; Can hammer out tough agreements and settle disputes equitably; Can find common ground and get cooperation with minimal “noise”
LISTENING
Practices attentive and active listening with all groups/people; Has the patience to hear people out without interruption; Can accurately restate the opinion of others even when he/she disagrees
MANAGING DIVERSITY
Manages all kinds and classes of people equitably; Deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; Hires variety and diversity without regard to class; Supports equal and fair treatment and opportunity for all
DEVELOPING OTHERS
Provides constructive, concrete, behavioral feedback to others through monthly development discussions; Shares information, resources and suggestions to help others be more successful; Delegates challenging work assignments or responsibilities that will help the abilities and stretch others; Regularly meets with employees to review development needs, career aspirations and progress; Constructs compelling developmental plans and executes them; Creates a climate in which people want to do their best; Is a good judge of talent; After reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization
TIMELY, QUALITY DECISION MAKING
Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; Able to make a quick decision; Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment; Sought out by others for advice and solutions; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time
PROCESS MANAGEMENT
Good at figuring out the processes necessary to get things done; Knows how to organize people and activities; Understands how to separate and combine tasks into efficient work flow; Can readily see opportunities or synergy and integration; Can simplify complex processes; Gets more out of fewer resources
TEAM BUILDING
Develops networks and builds alliances; Participates in cross-functional activities to achieve organizational objectives; Focuses time and energy to develop direct report team and peer team; Fosters commitment, team spirit, pride and trust; Recognizes and rewards people for their achievements and contributions to organizational success; Identifies and tackles morale issues; Provides training and development to employees; creates and participates in team building sessions; Empowers others; Makes each individual feel his/her work is important; Invites input from each person and shares ownership and visibility
MANAGING & MEASURING WORK
Clearly assigns responsibility for tasks and decisions; Sets clear objectives and knows what to measure and how to measure them; Monitors process, progress, and results; Designs feedback loops into work; Holds self and others accountable for achieving goals and objectives
COMFORT AROUND HIGHER MANAGEMENT
Deals comfortably with more senior managers; Presents to more senior managers without undue tension and nervousness; Determines the best way to get things done with more senior managers by talking their language and responding to their needs; Crafts approaches to working with more senior managers that are seen as appropriate and positive
MANAGERIAL COURAGE
Doesn’t hold back anything that needs to be said; Is not afraid to provide current, direct, and “actionable” positive and corrective feedback to others; Lets people know where they stand; Faces up to people problems on any person or situation quickly and directly
Physical Requirements and Environmental Conditions:
Frequency of travel: Frequent travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays
Light physical activities and efforts required working in an office environment
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)
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