Offer summary

Qualifications:

Bachelor’s Degree in Computer Science, Information Technology, or related field., 5+ years of experience in system and cloud engineering, particularly with Office 365 and Azure., Strong understanding of ITIL processes and process improvement., Preferred master's degree in information systems or related field..

Key responsabilities:

Manage Microsoft Office 365 products and Azure AD, including MFA and SSO.

Automate workstation onboarding processes and support emerging cloud technologies.

Provide Level 3 cloud services support and operational documentation for support teams.

Analyze technical needs and design solutions for Office 365 and Azure environments.

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Cloud Engineer to join our growing team.

The Sr. Cloud Engineer will work closely with other infrastructure teams, profit centers, service desk and level 2 Office 365 support staff augmentation. Serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap. Work under the direction of senior leadership and reports to the Director of IT.

How You Will Contribute

Manage all aspects of Microsoft Office 365 products and Azure AD including MFA, SSO, and related technologies.
Automate and enhance workstation onboarding process through technologies such as Autopilot and/or SCCM.
Contribute to future planning, implementation, and support of emerging cloud technologies.
Perform Level 3 cloud services support. Provide troubleshooting steps and operational documentation to Level 1/2 support team.
Maintain Office 365 licensing; produce and maintain detailed architectural and operations documentation for cloud processes and procedures.
Analyze technical needs, document requirements, and design technical solutions for Office 365 and Azure environment.
Provide monthly metrics for cloud operations.
Troubleshoot to detect and solve technical problems.
Evaluate, test and install critical updates on a regular basis.
Integrate solutions into existing infrastructure, consult on development projects, help deploy solutions that meet business and technical requirements.
Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
Contribute to providing audit proof of operations when needed

Skills & Experience to Be Successful

Bachelor’s Degree in Computer Science, Information Technology, or related field with equivalent work experience
5 + years’ experience in system and cloud engineering and is considered a subject matter expert in one of the areas: messaging/office 365, Azure, SharePoint
Strong ITIL process and process-improvement orientation
Available for occasional travel up to 25%
Bachelor's or master's degree in information systems, computer science, business administration or related field (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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