Offer summary

Qualifications:

Fluency in French and English, both written and spoken., No prior experience required; recent graduates are encouraged to apply., Passion for technology and interest in artificial intelligence is a plus., Basic computer skills and familiarity with customer service tools are advantageous..

Key responsabilities:

Deliver exceptional customer service to French-speaking clients through various communication channels.

Respond effectively to inquiries regarding AI products, services, and technical support.

Troubleshoot and resolve customer issues in a timely and professional manner.

Document customer interactions accurately and maintain detailed records.

Job description

Patrique Mercier Recruitment is excited to offer an intriguing entry-level position for a French Speaking Customer Care representative in our Artificial Intelligence Department, based in beautiful Greece with free relocation!

This role is perfect for individuals who are enthusiastic about technology and dedicated to providing excellent customer service.

In this position, you will assist French-speaking customers with their inquiries related to our AI products and services. Your primary responsibilities will include addressing customer questions, providing troubleshooting assistance, and ensuring customers have a positive experience with our innovative technologies.

Join us and contribute to our mission of enhancing customer engagement through state-of-the-art AI solutions!

Responsibilities

Deliver exceptional customer service to French-speaking clients through various communication channels (phone, email, chat)
Respond effectively to inquiries regarding AI products, services, and technical support
Troubleshoot and resolve customer issues in a timely and professional manner
Document customer interactions accurately and maintain detailed records
Work collaboratively with team members to improve overall service delivery and satisfaction
Stay informed about advancements in AI technologies and product offerings
Engage in continuous training to enhance product knowledge and customer care skills

Requirements

Fluency in French and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; recent graduates are encouraged to apply
Passion for technology and interest in artificial intelligence is a plus
Ability to work independently as well as part of a collaborative team
Problem-solving skills and attention to detail
Basic computer skills and familiarity with customer service tools are advantageous
Willingness to learn and adapt in a dynamic environment

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile