Specialist, Sales Training and Enablement

Open Position: Specialist, Sales Training and Enablement

Reports to: SVP of Sales

Location:  Remote position

About Us:

HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle.  Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,100 surgery centers, but we’re just getting started and have plans to 10X the value we offer.  However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best.

What we’re looking for:

You are inspiring, authentic, intuitive, highly motivated, results-driven, and a fast learner.  You want to work for a company with a positive work culture that is fast-paced and evolving.  You believe that working for a diverse and inclusive organization is best and hold the values of One Team, Inclusion, Transparency, Agility, Empathy, Growth Mindset and Proactivity -- and you’re ready to be an ambassador that exemplifies these qualities.  You are data driven and comfortable with a high-volume workload (“roll up your sleeves” approach) and adept at dealing with a dynamic work setting.

We are looking for a Sales Training and Enablement Specialist to partner with Sales Management to drive consistency, predictability, and continuous improvement across our sales organization.  The value prop of this opportunity includes: 

• Join a Revenue Leadership Team that prioritizes coaching, practice, and continuous improvement 

• Partner with a sales leadership team that has successfully implemented modern selling best practices to consistently drive 25%+ revenue growth 

• Move closer to the front line and position yourself for a career path within Sales Enablement or Sales Management 

• Join the Bain Capital family of companies which provides accelerated learning and career progression opportunities   

Your Role in the Organization: 

Reporting to the SVP of Sales, you will help to develop and rollout HST’s sales enablement program. You will partner closely with Sales Management to drive three critical components: 
 

1. Development and continuous improvement of the sales playbook 

2. Optimization of key sales systems and tools 

3. Coaching and training sellers 
   
    

1. Develop and continuously improve the sales playbook: 

• Partner with sales leadership to develop, continuously improve, and update the sales playbook 

• Organize key sales enablement content (e.g. pitch decks, case studies, battlecards, value calculators) and incorporate into the playbook 

• Partner with Product & Marketing to stay on top of market updates (e.g. competitor updates, changing industry dynamics, M&A activities) and incorporate salient points into the playbook 

• Increase utilization of key sales assets through regular communication with sellers and sales management 
   

2. Optimize key sales systems and tools: 

• Setup sales call scoring assessment in Gong (our call recording software tool) and utilize Gong to reinforce HST’s sales methodology 

• Document library of calls that highlight best-in-class examples of the sales methodology; organize and incorporate those calls into the sales playbook 

• Help the team utilize AI (native tools and functionality built inside existing solutions) 

• Lead the rollout of improved demo environments 
   

3. Coach and train sellers: 

• Partner with Sales Leadership to continuously to build and improve the Sales Training Program by identifying and addressing ongoing learning opportunities via data driven feedback gathered from sales team 

• Deliver and facilitate training sessions across the Sales and Sales Development teams 

• Partners with Product Marketing to train the sales team on the best use of marketing and sales enablement materials to shorten the sales cycle and differentiate HST’s customer journey. 

• Work with sellers to establish and document bi-weekly territory plans 

Skills and Experience You’ll Bring: 

• 2+ years of Sales Enablement, Training, Operations, or Consulting experience 

• Knowledge and experience of Salesforce.com (Required) 

• Ability to quickly ramp up and develop strong proficiency across key software tools (e.g. Gong, Outreach) 

• Strong cross-functional collaborator and ability to build relationships with executive stakeholders 

• Demonstrated ability to effectively manage projects in an organized and thoughtful manner 

• Self-starter with strong sense of ownership and ability to work autonomously; ability to function in a fast-paced, multi-task environment 

Team Culture

• We go beyond the expected.  We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
• We thrive through collaboration.  We invest in our team and take pride in the success of others. 
• We strive to make a positive impact.  We are passionate our work and leverage our collective creativity and industriousness to make big things happen
• We sharpen and share our expertise.  We aspire to learn, grow, and share knowledge.
• We love the journey.  We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.

Perks & Benefits

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.