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Epicor Functional Consultant

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor’s degree in accounting or production engineering preferred., At least 3 years of experience implementing and supporting Epicor., Excellent understanding of business processes and ERP systems., Strong communication skills in English, both written and verbal..

Key responsabilities:

  • Manage complex projects from initiation to completion.
  • Collaborate with cross-functional teams to meet project deadlines.
  • Address client support issues effectively and efficiently.
  • Conduct software demonstrations and travel to client sites as needed.

Panamax Inc. logo
Panamax Inc. SME https://www.panamaxil.com/
201 - 500 Employees
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Job description

This is a remote position.

Responsibilities
  • Managing complex projects from beginning to end.
  • Thrive on continuous learning to stay up-to-date with new software versions and add-ons.
  • Work effectively as part of a collaborative, cross-functional team to meet deadlines.
  • Be an exceptional listener and communicator with clients.
  • Work on upgrades, conversions, and new implementations of Epicor.
  • Answer support issues in an effective and friendly manner.
  • Research and/or escalate complex software issues.
  • Work with Technical team to define client enhancement needs.
  • Demonstrate software in a clear and effective manner.
  • Travel to clients as necessary


Requirements
  • Good knowledge of business process
  • Excellent understanding of Epicor / ERP
  • Experience with client conversions, upgrades
  • Excellent writing, editing, listening and verbal communication skills (English preferred)
  • Superior organizational skills and ability to manage multiple tasks
  • Self-motivated, ambitious, willingness to learn, adapt, and excel
  • Ability to work collaboratively with a wide range of disciplines
  • Knowledge of manufacturing, distribution, and/or services, industries
  • Must be a pro-active contributor to the team who can take initiatives recommend and implement ideas.
Desired Background
  • Bachelor’s degree (preferably accounting degree / production engineering)
  • At least 3+ years of experience implementing and supporting Epicor

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Organizational Skills
  • Collaboration
  • Willingness To Learn
  • Active Listening
  • Writing
  • Non-Verbal Communication
  • Editing

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