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Virtual Customer Service Representative at CODE RED STAFFING

Key Facts

Remote From: 
Part time
English, Spanish

Other Skills

  • Customer Service
  • Active Listening
  • Punctuality
  • Communication

Roles & Responsibilities

  • Minimum of 6 months of customer service experience, preferably in a call center environment.
  • High school diploma or GED required.
  • Proficiency with Windows 7, 8, and 10 is necessary.
  • Excellent communication and listening skills are essential.

Requirements:

  • Taking incoming calls from clients and providing assistance.
  • Documenting call information in a paperless environment using the company database.
  • Resolving customer problems and answering questions effectively.
  • Providing requested materials via email, fax, or mail as needed.

Job description

We are looking for 15 Customer Service Representatives to join their busy team! We are also looking for 10-15 bilingual reps to fill multiple slots. This is a work from home position for various well-known major corporations.

Various clients to choose from such as

  • Theme Park Reservations
  • Cruise Ship
  • Online Auction
  • Home Repair Stores
  • Cable/Internet Provider
  • And MORE!

AVAILABLE SHIFTS:

· Flexible Scheduling ( Set your own)

· Minimum of 15 hours per week, up to 40+ depending on the client

· Please note it may require weekend availability (either Saturday AND/OR Sunday)

PAY RATES:

$9.00-$12.00 per hour

JOB DUTIES:

· Taking incoming calls from clients

· Providing requested material via email, fax, or mail

· Utilizing the company database to document call information in a paperless environment

· Resolving problems and assisting customers with questions

· Additional support duties as assigned

REQUIREMENTS:

· A minimum of 6 months of customer service experience, preferably in a call center environment

· Proficiency with Windows 7, 8 and/10

· Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable)

· Punctual and continuous attendance is MANDATORY

· High school diploma or GED

· A stable work history

· Excellent communication and listening skills

Please apply online for immediate consideration. All qualified applicants will be contacted.

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