Job Type: Full-time
Work Mode: Remote
We are looking for a proactive and trustworthy IT Support Specialist to join a fast-growing international team. In this role, you'll be responsible for managing internal IT operations, supporting employees with system access and configuration, and ensuring a secure and efficient tech environment across the company. This is a fully remote position for candidates based in Brazil or Argentina.
Provide day-to-day support for internal tools and systems
Manage user onboarding and offboarding, including access setup and device configuration
Administer SaaS tools and user groups (Google Workspace, Okta, Slack, etc.)
Support MDM (Mobile Device Management) using tools like Kandji, JAMF, or similar
Collaborate with cross-functional teams to resolve access or device-related issues
Maintain IT documentation and inventory
Troubleshoot software, hardware, and connectivity issues
Support implementation of internal security best practices
2+ years of experience in IT Support or IT Administration roles
Experience managing user access, systems, and internal SaaS platforms
Hands-on experience with Google Workspace Admin and Jira (or similar ticketing system)
Familiarity with MDM tools (Kandji, JAMF, or similar)
Strong communication skills in English (written and verbal)
Ability to work autonomously and handle sensitive information responsibly
Residing in Brazil or Argentina, with full-time availability
Experience automating tasks using Python or Bash
Familiarity with remote support tools
Exposure to DevOps environments or collaboration with engineering teams
Knowledge of IT inventory management and internal documentation
Understanding of security best practices in IT
Ready to join a remote-first, collaborative tech team? Apply now and take the next step in your IT career!
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