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Virtual Front Desk
extra holidays
Offer summary
Qualifications:
Knowledge of insurance processes, including authorizations and verifications., Experience with Electronic Medical Records (EMR) systems., Minimum 2 years in a healthcare-related field., Strong communication and multitasking skills..Key responsabilities:
- Handle inbound calls and address patient inquiries.
- Verify appointments and patient information.
- Check benefits and verify insurance policies.
- Manage medical requests, scheduling, and records.
Job description
Job Description
Overview:
We are seeking professionals for Virtual Front Desk roles to manage inbound calls and client-facing tasks through our Virtual Sally system. Responsibilities include assisting patients with inquiries, ensuring seamless communication, and maintaining service quality.
Key Responsibilities:
- Handle inbound calls and address patient inquiries.
- Verify appointments and patient information.
- Check benefits and verify insurance policies.
- Manage medical requests, scheduling, and records.
- Support administrative tasks related to patient care.
Technical Requirements
Qualifications:
- Knowledge of insurance processes, including authorizations and verifications.
- Experience with Electronic Medical Records (EMR) systems.
- Minimum 2 years in a healthcare-related field.
- Strong communication and multitasking skills.
Join us and make a difference with your expertise!
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory. Other Skills
- Multitasking
- Communication