Polish Speaking Customer Support for Virtual Job & Freelance Platforms Dept
Offer summary
Qualifications:
Fluency in Polish (written and spoken) is essential., Strong commitment to providing excellent customer service., Outstanding communication and interpersonal skills., Ability to work effectively in a remote environment with strong organizational skills..Key responsabilities:
- Provide exceptional customer support to Polish-speaking clients through phone, email, and chat.
- Assist users with inquiries regarding our virtual job and freelance platforms.
- Maintain accurate documentation of customer interactions in our CRM system.
- Collaborate with team members to achieve service level objectives and enhance user satisfaction.
Job description
🌟 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Polish Speaking Customer Support representative for our Virtual Job & Freelance Platforms Department. If you are fluent in Polish and have a passion for assisting individuals pursuing freelance and remote job opportunities, this position is perfect for you!
In this important role, you will support Polish-speaking users by addressing their inquiries related to our virtual job and freelance platforms. You’ll help ensure that our users have a smooth experience as they navigate our services. If you're ready to empower others on their career journeys and become part of a lively work environment, we want to hear from you!
Your Responsibilities
- Provide exceptional customer support to Polish-speaking clients through phone, email, and chat.
- Assist users with inquiries regarding our virtual job and freelance platforms, helping them find suitable opportunities.
- Maintain accurate documentation of customer interactions in our CRM system.
- Collaborate with team members to achieve service level objectives and enhance user satisfaction.
- Participate in ongoing training to stay updated on platform features and industry trends.
Requirements
- Fluency in Polish (written and spoken) is essential. Please be sure to clearly state your nationality and native language in your Cover Letter and/or C.V.
- A strong commitment to providing excellent customer service.
- Prior experience in customer support or familiarity with freelance platforms is a plus but not required.
- Outstanding communication and interpersonal skills.
- A collaborative team player with a proactive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a remote environment with excellent organizational skills.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Communication
- Teamwork
- Organizational Skills
- Detail Oriented
- Social Skills
- Problem Solving
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