Project Manager - E-commerce

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Job Description

Company Overview:

Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology brings together more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary decision-making platform that looks at each customer through a more holistic, human lens. Snap’s flexible solutions are changing the face and pace of consumer retail finance. Snap has a strong supportive culture and is dedicated to its customers, merchant partners, and team members.

Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Position Overview:

Snap Finance is seeking a highly motivated and detail-oriented E-Commerce Manager to drive the growth and profitability of our online marketplace. This role is crucial in shaping our digital storefront, ensuring it reflects our brand vision while optimizing sales, customer engagement, and overall user experience. The ideal candidate has a deep understanding of e-commerce operations and product marketplaces.

 As the E-Commerce Manager, you will oversee site operations, planning and performance analytics. You will collaborate cross-functionally on inventory, merchandising, and digital marketing execution. Your expertise will ensure a seamless, best-in-class experience that strengthens our brand and maximizes conversion.

You are a data-driven, results-oriented professional who understands the nuances of marketplaces and DTC e-commerce, thrives in a fast-paced environment and can balance long-term projects with daily hands-on execution. You have a deep understanding of Shopify, and you know how to optimize e-commerce operations while driving revenue growth, understand customer experience, conversion funnels, and digital marketing and know how to translate insights into action, experience with product marketplaces, vendor partnerships and affiliate relationships. You take full ownership of your channel, ensuring that our e-commerce platform is optimized for performance, profitability, and scalability.

Responsibilities:

• Oversee daily end-to-end ecommerce site management of the Snap Marketplace.
• Manage site merchandising including new product additions, product updates, homepage refreshes, and category optimization to maximize sales.
• Own the Shopify site’s performance, ensuring that all aspects—from UX to conversion optimization—align with revenue and growth goals.
• Monitor and analyze Shopify site performance metrics, providing actionable insights to improve traffic, conversion rates, and AOV.
• Oversee the full site experience, including product listing management, merchandising, navigation, and third-party app integrations to enhance customer engagement and conversion.
• Provide detailed reports and insights to, offering recommendations for optimization.
• Work cross functionally with Growth, Marketing, Engineering, and Product teams to improve the user experience and implement new features and functionalities.
• Coordinate with the Customer Care team to resolve customer issues specific to Marketplace orders.

Requirements:

• Bachelor’s degree in business, Marketing, or related field (or equivalent experience).
• 3 years of experience in ecommerce, with a proven track record of managing site operations.
• Proficiency in Shopify / Shopify Plus is essential.
• Experience managing product marketplaces is a plus.
• Exceptional attention to detail with the ability to manage multiple priorities.
• Analytical mindset with understanding of Ecommerce KPIs.
• Ability to work independently and take initiative while collaborating effectively with teams.
• Passionate about delivering a best-in-class user experience and driving ecommerce innovation

Nice to Have

• Experience with Amplitude, Google Analytics, GTM - Google Tag Manager.
• Proven experience in delivering exceptional internal customer service, prioritizing collaboration with cross-functional teams.

Why Join Us:

• Generous paid time off
• Competitive medical, dental & vision coverage
• 401K with company match for US
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Access to mental health and wellness resources
• Company-paid volunteer time to do good in your community
• Legal coverage and other supplemental options
• A value-based culture where growth opportunities are endless 

More…

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more by visiting our website at www.snapfinance.com

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice.

More…

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice