Offer summary

Qualifications:

Strong communication skills and ability to build rapport with clients., Experience in phone sales or call center work is a plus., Ability to articulate clearly and make quick decisions during calls., Willingness to learn and adapt to new phone and computer platforms..

Key responsabilities:

Engage potential clients through outbound calls and inbound inquiries.

Qualify leads and transfer them to live agents for the quoting process.

Introduce clients to the appropriate agents based on their needs.

Work towards achieving weekly goals and maintaining quality transfer rates.

Job description

We're seeking a Pre Sales Representative (PSR) to join our team. The PSR will engage potential clients in phone conversations on the front end of the sales process while qualifying them to continue the quoting process with an agent. The mission of PSRs is to ensure each client is ready to be connected with an agent to complete the quoting process and then introduce and connect the client with an agent.

This role is a fully remote work from home opportunity. This role requires working while being physically located in the United States.

What you’ll do:

Making outbound dials or answering inbound calls and engaging leads in conversation
Using your strong communication skills to build a rapport with potential clients
Making quick decisions to qualify the potential client and transfer to a live agent
Taking the lead in introducing the potential client with the appropriate agent
Working to reach weekly goals and quality transfer rates
Pivoting quickly with script, consumer engagement and process changes

Who you are:

Possess top-notch communication skills and are viewed as friendly and helpful on the phone
Have strong people skills and a passion to connect others
Have ability to speak clearly and articulately without being overly verbose or talkative
Demonstrate tenacity and willingness to persevere through calls
Ability to learn relevant phone and computer platforms quickly
Prior experience with phone sales or call center work a plus

About us:

EverQuote (Nasdaq: EVER) operates the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal, saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.

EverQuote is committed to building a welcoming, respectful and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Compensation:

$13.00/hr + up to $200 weekly incentive

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