Offer summary

Qualifications:

Bachelor’s degree or equivalent certification, 3-5+ years' experience in network management and automation, Fluency in English and Spanish, with strong communication skills, Working knowledge of major networking products and dynamic routing protocols..

Key responsabilities:

Conduct technical discovery and solution development for prospective customers

Partner with Account Executives to support sales opportunities and technical wins

Provide technical sales support during the Proof of Concept process

Train customers on using NetBrain features and act as the technical point of contact.

Job description

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need

The NetBrain Pre-Sales Engineering team is looking for a Pre-Sales Engineer in the area of Network Management and Automation based remotely in the Ontario region. This Pre-Sales Engineer will provide technical expertise throughout our sales process to our customers. Networking experience is of paramount importance in this search! This position requires someone to be fluent in Spanish.

The Impact You’ll Make

The Field Pre-Sales Engineer will be on the front lines helping our Account Executives and Inside Sales Representatives. You will help Fortune 100 companies to transform their network operations, and you will make a massive impact in NetBrain’s growth as a company

What You’ll Do

Conduct technical discovery and solution development while performing various pre-sales demos of NetBrain software both on-site and online for prospective customers consisting of network engineers, network managers, and key business stakeholders.
Partner with Account Executives to create and refine strategies to support customers and sales opportunities with a focus on technical wins and business impact.
Provide technical sales support and oversight in the NetBrain Assisted Proof of Concept process (POC) via remote meetings with customers, proving NetBrain’s functionality and value in the customer’s environment.
Perform thorough analysis of customers' network environment by capturing requirements and IT management pain points, understanding their impact and proposing the most suitable solutions and describing the associated value.
Provide technical support on network technologies and deployments to internal NetBrain teams including pre-sales, post-sales, advanced services, marketing, and product management.
Make recommendations on potential product improvements to the product development team according to customer feedback.
Train and assist customers on using the many features of NetBrain to manage their network.
Act as the technical point of contact to prospective customers via on-line meetings, phone or email.

Who You Are

Bachelor’s degree or equivalent certification
3-5+ years' experience
Working knowledge of major vendors’ networking products configurations, operations, and deployments
Experience implementing and troubleshooting dynamic routing protocols, QOS, Security, MPLS, Multicast, etc.
Excellent verbal and written communicator with strong technical presentation skills and the ability to manage key stakeholders in very large enterprises
You are a fast learner of highly complex technologies
Previous Network Automation or Network Operations and/or NOC experience is preferred, not required
Fluency in English and Spanish is required; fluency in Portuguese is a plus

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

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