Offer summary

Qualifications:

Bachelor’s degree in Graphic Design, Computer Science, or relevant discipline with 4 – 6 years of experience in a related field., Proficiency in design tools such as Figma, Sketch, or Adobe XD., Strong understanding of user-centered design principles and best practices, especially in B2B2C SaaS environments., Excellent communication and interpersonal skills for teamwork and effective customer interactions..

Key responsabilities:

Develop comprehensive user flows, wireframes, and high-fidelity mockups for mortgage industry features.

Plan and conduct user research sessions and facilitate usability testing to validate design concepts.

Collaborate with product managers, developers, and stakeholders to ensure user-centric design integration.

Mentor junior designers and provide guidance on design best practices.

Job description

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Overview

As a Senior User Experience (UX) Designer, you will play a vital role in shaping the digital experience of Sagent’s platforms. You will be responsible for leading more complex design projects, ensuring our products meet the diverse needs of banks, lenders, and their customers. This position involves a deeper engagement with user research, strategic design decisions, and tackling sophisticated design challenges.

Your Day-to-Day at Sagent:

Advanced Design and Prototyping:

Develop comprehensive user flows, wireframes, and high-fidelity mockups for features tailored to the mortgage industry, enhancing the overall user journey.
Implement and refine design components, ensuring consistency and scalability across our product suites.
Lead the design and execution of interactive elements, animations, and micro-interactions that improve overall user engagement.

User Research and Testing:

Plan and conduct detailed user research sessions to gain insights into the needs of business clients and end consumers.
Facilitate usability testing to validate design concepts, using findings to drive iterative improvements and guide product development.
Synthesize research findings into actionable insights, influencing product development and prioritization.

Cross-functional Collaboration and Expertise:

Work closely with product managers, developers, and other stakeholders to align in project goals, ensuring user-centric approaches are integrated throughout the design process.
Contribute expert insights during design reviews, helping to guide the team through challenges and providing solutions to complex user experience problems.
Mentor junior designers, providing guidance on design best practices and fostering professional development.

We'd love to hear from you if you have:

Bachelor’s degree in Graphic Design, Computer Science, or relevant discipline with 4 – 6 years of experience in a related field. Experience will be considered in lieu of a degree.
Proficiency in design tools such as Figma, Sketch, or Adobe XD.
Strong understanding of user-centered design principals and best practices, especially in B2B2C SaaS based software environments.
Proven ability to handle complex projects and work collaboratively with cross-functional teams and stakeholders.
Excellent communication and interpersonal skills for teamwork and effective customer interactions.
Customer-focused mindset with a dedication to delivering exceptional support experiences.
Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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