Offer summary

Qualifications:

Demonstrated success in Customer Success or strategic account management for large school districts, preferably in EdTech., Strong understanding of K-12 school district operations and budget cycles., Proven ability to build long-term relationships with senior leaders in large districts (20K+ students)., Skilled in influencing cross-functional teams and facilitating complex conversations..

Key responsabilities:

Serve as a trusted advisor to senior leaders within large school districts, ensuring successful onboarding and adoption of solutions.

Work closely with stakeholders to drive long-term impact and strategic outcomes.

Focus on improving product adoption, reducing churn, and driving expansion within accounts.

Engage in relationship-building activities to influence decision-makers across complex, multi-threaded relationships.

Job description

Customer Success Manager, Large/Enterprise School Districts – Future Opportunities
Location: Remote – United States
Type: Expression of Interest

About Securly
Securly, Inc. is the #1 trusted innovator in student wellness, safety, and engagement, supporting over 20 million students across more than 20,000 schools globally. Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the industry with a comprehensive, AI-powered suite of solutions that help schools create safer, more supportive learning environments.

Since launching the first cloud-based web filter for education in 2013, we’ve continuously evolved our platform and grown to a scale that rivals major SaaS enterprises—processing over 1.1 billion web requests and 54TB of data daily.

About the Role
We are always looking to connect with outstanding strategic Customer Success Managers who have deep experience supporting large school districts and influencing decision-makers across complex, multi-threaded relationships.

As a Large Enterprise CSM, you will serve as a trusted advisor to senior leaders within the largest school districts in the U.S., working closely with stakeholders to ensure successful onboarding, adoption, and long-term impact. This is a relationship-led role, with a strong emphasis on strategic outcomes, retention, and expansion.

Who You Are

Experienced CSM: Demonstrated success as a Customer Success or strategic account management role for large districts, ideally in EdTech
K-12 Fluent: Strong understanding of school district operations, budget cycles, and stakeholder roles
Trusted Advisor: Proven ability to build long-term relationships with senior leaders in large districts (20K+ students)
Outcome-Driven: Track record of improving product adoption, reducing churn, and driving expansion
Strategic Communicator: Skilled in influencing cross-functional teams and facilitating complex conversations

Why Join Securly

Support school leaders on critical initiatives around student safety and wellbeing
Make a strategic impact with large, nationally recognized districts
Work remotely with a high-performing, mission-driven team
Contribute to a fast-scaling company named a Top Place to Work

Our Benefits

Competitive compensation with a robust salary structure and performance incentives
Comprehensive medical, dental, and vision coverage, plus a 401(k) match
12 weeks of fully-paid leave for new parents
Unlimited time off, summer half-days, and paid year-end holiday break
$1,000 annual professional development stipend
Remote-first work culture that promotes flexibility and autonomy

How to Apply
Submit your CV and a brief note outlining your experience with strategic district partnerships and why Securly’s mission aligns with your career goals. Your application will be reviewed for upcoming opportunities. #LI-Remote

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