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Dutch Speaking Customer Service for Digital Marketing & SEO Solutions Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Ability to multitask in a fast-paced environment., Proficient in customer service software and tools..

Key responsabilities:

  • Provide exceptional customer support to Dutch-speaking clients regarding digital marketing and SEO solutions.
  • Respond to inquiries via phone, email, and chat with timely resolutions.
  • Assist customers with product information and troubleshooting.
  • Collaborate with the marketing team to enhance customer service quality.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to offer a new entry-level opportunity for Dutch Speaking Customer Service professionals to join a dynamic Digital Marketing & SEO Solutions Department in sunny Greece!

This role is particularly suited for those who are passionate about digital marketing and want to leverage their language skills in a thriving industry. As we focus on connecting multilingual talents with top-tier companies, we aim to provide a supportive work environment that facilitates growth and professional development.

Responsibilities
  • Provide exceptional customer support to Dutch-speaking clients regarding digital marketing and SEO solutions.
  • Respond to inquiries via phone, email, and chat, ensuring a timely and accurate resolution.
  • Assist customers with product information, troubleshooting, and onboarding processes.
  • Maintain detailed and organized records of customer interactions and feedback.
  • Collaborate with the marketing team to share insights and enhance customer service quality.
  • Stay updated on industry trends and company offerings to provide relevant and effective solutions.

Requirements

  • Fluency in Dutch and English (both written and spoken).
  • Willingness to relocate to Greece - remote work only within Greece
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficient in using customer service software and tools.
  • Analytical mindset with a passion for problem-solving.
  • Willingness to learn and grow within the digital marketing arena.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight, transfer and hotel for the first 4 weeks )
  • Free Greek Lessons, Engagement Activities

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Social Skills
  • Communication
  • Willingness To Learn
  • Analytical Thinking
  • Problem Solving
  • Multitasking

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