Offer summary

Qualifications:

Fluent in German and good communication skills in English, Strong problem-solving abilities, Service and result-oriented mindset, Good computer skills and experience in customer service is a plus.

Key responsabilities:

Communicate with German customers via phone, chat, and email

Troubleshoot customer issues and follow up on cases

Ensure high customer satisfaction while representing a multinational brand

Document cases in internal systems and work according to set goals

Job description

Are you ready for a new challenge and have amazing communication skills? We have opportunities in Greece! We are looking for both Technical Support Advisors and Customer Support Advisors for some of the most greatest brands. We recruit for Netflix, PayPal, Canon, Microsoft, Mercedes, among others.

Read more and apply with or without a CV!

Tasks:

Communicate with German customers via phone, chat and e-mail
Troubleshooting
Follow up on cases and ensure that they are closed effectively and according to schedule
Deliver high customer satisfaction and represent a multinational brand
Work according to set goals
Document cases in internal systems

Your profile:

Fluent in German and have good communication skills in English
A problem solver, service and result oriented
Good computer skills
Experience within service is a big plus
An EU passport is required

What we offer:

🛫 Relocation package (A paid flight ticket + 2 weeks hotel accommodation, help with documents and accommodation)

👩‍💻 Possibility to work remotely within Greece

💳 Competitive monthly salary

💲Bonuses equivalent to 2 extra salary per year (Christmas bonus 1 full monthly salary + Greek Easter bonus 1/2 monthly salary + Vacation bonus 1/2 monthly salary in August)

👨🏻‍⚕️ Health insurance

📖 Paid trainings with certified instructors

↗️ Great opportunities within the company

🎁 Discounts and other benefits

📘 Free Greek class

If you have any questions, please contact fredrik@jobsbynordics.com

Apply with or without CV via the button below!