Offer summary

Qualifications:

Background in hotel management or quality assessment., Strong analytical skills to interpret data effectively., Proficiency in written and verbal English communication., Technical skills in Microsoft Office, Zoom, Teams, and online collaboration tools..

Key responsabilities:

Verify hotel websites and booking platforms for brand compliance.

Conduct remote audits assessing customer service via phone or video calls.

Review online feedback and social media for service quality.

Provide detailed assessments and consulting reports.

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $13 billion and more than 47,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

Job description

Virtual Hotel Brand Standard Auditor
Location: Chandigarh/Indore, India
Freelance | Remote Work

About the Role
Ecosure, a division of Ecolab, provides quality assurance evaluations for hospitality brands. We are looking for a professional based in India, to conduct remote assessments and help clients maintain brand standards.

Responsibilities:

Online Reviews – Verify hotel websites and booking platforms for brand compliance.
Remote Audits – Assess customer service via phone or video calls.
Guest Experience Analysis – Review online feedback and social media for service quality.
Policy & Training Verification – Ensure hotel policies and staff training meet brand standards.
Reporting – Provide detailed assessments and consulting.

Requirements:

Experience – Background in hotel management or quality assessment.
Analytical Skills – Ability to analyse and interpret data effectively.
Language Proficiency – Strong written and verbal English skills.
Independence – Ability to work autonomously and meet deadlines.
Technical Skills – Proficiency in Microsoft Office, Zoom, Teams, and online collaboration tools.