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Account Manager (US)

fully flexible
Remote: 
Full Remote
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Offer summary

Qualifications:

10+ years in a revenue role, sales, or account management., Proven success in navigating complex organizations and surpassing revenue targets., B2B experience preferred, with a background in Capital Markets, Trading, or Compliance being a plus., Strong communication, relationship-building, and problem-solving skills are essential..

Key responsabilities:

  • Drive client retention and revenue growth across a diverse portfolio.
  • Establish engagement models and manage contract renewals proactively.
  • Identify upsell and cross-sell opportunities within a designated book of business.
  • Serve as an escalation point for client issues, collaborating with internal teams to resolve challenges.

Eventus Systems logo
Eventus Systems Information Technology & Services Scaleup
51 - 200 Employees
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Job description

Company Overview

Eventus provides state-of-the-art, at-scale trade surveillance software across all lines of defense. Its powerful, award-winning Validus platform is easy to deploy, customize and operate across equities, options, futures, foreign exchange (FX), fixed income and digital asset markets. Validus is proven in the most complex, high-volume and real-time environments of Eventus’ rapidly growing client base, including tier-1 banks, broker-dealers, futures commission merchants (FCMs), proprietary trading groups, market centers, buy-side institutions, energy and commodity trading firms, and regulators. For more, visit www.eventus.com.

Position: Account Manager (US)

Position Summary

The Account Manager will drive client retention, revenue growth, and relationship management across a diverse portfolio. This role requires proactive engagement, problem-solving, and collaboration with internal teams to ensure client success.

Responsibilities

Client Retention & Renewal Management

  • Establish engagement models and regular touchpoints to maintain strong client relationships
  • Monitor and manage contract renewals, ensuring proactive intervention when needed
  • Develop action plans to address client concerns and align them toward success
  • Maintain detailed client interactions in CRM

Revenue Growth

  • Responsible for a designated book of business, identifying upsell and cross-sell opportunities
  • Develop and execute strategic account plans, including Org charts, SWOT analysis, and quarterly goals
  • Collaborate across regional teams and functions to execute on long term plans for key accounts
  • Strengthen relationships with key stakeholders and identify expansion opportunities
  • Conduct Executive Business Reviews to align on goals and showcase value-added services
  • Communicate updates and changes in the Eventus Product Roadmap

Client Advocacy & Problem-Solving

  • Serve as an escalation point, collaborating with Client Success, Product, Engineering, and Leadership teams
  • Address and resolve complex challenges while ensuring business value
  • Gather and report customer feedback for continuous improvement
  • Own client commercial requests, tracking progress to completion

Qualifications

  • 10+ years in revenue role, sales or account management
  • Proven success in navigating complex organizations and surpassing revenue targets
  • B2B experience preferred
  • Experience in Capital Markets, Trading or Compliance a plus
  • Strong communication, relationship-building, and problem-solving skills
  • Some travel required

Benefits & Perks

  • Competitive Compensation
  • Stock Options
  • Health, Dental, Vision & Disability Coverages
  • Unlimited PTO
  • Remote work

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Relationship Management
  • Problem Solving
  • Collaboration
  • Communication

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