Offer summary

Qualifications:

2–5 years of experience in IT Operations or a similar role., Strong understanding of SaaS administration and IT security best practices., Proficiency in automation and scripting languages like Python, Bash, or PowerShell., Excellent communication skills and ability to work in a remote team..

Key responsabilities:

Provide technical support and troubleshooting for internal IT systems and SaaS applications.

Manage user access, permissions, and security settings across the tech stack.

Implement and maintain API integrations between internal SaaS tools.

Document and improve IT processes to ensure scalability and efficiency.

Job description

Who are we

At Lokalise, we make it easy and profitable for businesses to expand into new markets. Founded in 2017, our AI-powered translation and localization platform automates workflows, integrates with over 60 tools, and helps product teams launch multilingual products 10x faster and at 80% lower cost. Trusted by thousands of businesses across over 100 countries, Lokalise is empowering more than 25 million people worldwide to use diverse services in their native languages. Backed by a customer-loved support team, our platform seamlessly fits into your design and development processes, helping you scale effortlessly.

Location

While our company operates exclusively on a remote basis, you must reside and have the legal right to work in one of the following countries: the United Kingdom, Latvia, Spain, Germany, Denmark, Poland, Portugal, or Ireland.

About

We are looking for two IT Operations Specialists to join our fully remote IT Operations team at Lokalise. You will play a key role in maintaining and improving our internal IT ecosystem, ensuring seamless daily operations, and supporting our global team.

This role is perfect for someone who enjoys problem-solving, automation, and optimizing IT processes in a remote-first, asynchronous work environment. At Lokalise, we thrive on autonomy and collaboration, ensuring work-life balance while building scalable IT solutions.

You Will

Provide technical support and troubleshooting for internal IT systems and SaaS applications (Google Workspace, Okta, Atlassian, etc.).
Manage user access, permissions, and security settings across our tech stack.
Implement, maintain and improve API integrations between internal SaaS tools.
Configure and optimize IT automation tools to improve efficiency.
Troubleshoot macOS and Windows systems, ensuring smooth operations for remote teams.
Document and improve IT processes, ensuring scalability and efficiency.
Ensure compliance with IT security best practices and policies.

You Must Have

2–5 years of experience in IT Operations or a similar role.
Strong understanding of SaaS administration, identity & access management, and IT security best practices.
Experience managing Okta (or other identity management tools), Google Workspace, MDM, and Atlassian tools.
Hands-on experience maintaining API integrations between SaaS platforms.
Proficiency in automation and scripting (Python, Bash, or PowerShell).
Ability to troubleshoot and support macOS and Windows users in a remote setting.
Strong documentation skills for maintaining IT processes and policies.
Self-motivated and proactive – thrives in a fully remote, asynchronous work environment.
Excellent communication skills – comfortable working with a global team.
Process-oriented mindset – continuously looking for ways to improve workflows and efficiency.

It’s a Plus If You Have

Basic experience with AWS, GCP, or Azure.
Familiarity with IT compliance frameworks like ISO 27001 or SOC 2.

Our Benefits

Competitive salary and employee stock options plan
Fully remote and flexible working hours
Co-working budget
Unlimited vacation policy
Top-notch tech equipment for your work
Learning & Development program
Health insurance
Wellness benefits
Mental health support - every employee has access to a dedicated mental health platform
Great startup atmosphere, team spirit, and team events

We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.

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