Offer summary

Qualifications:

Knowledge of common business technologies and cloud infrastructure components., Experience working in diverse technical environments., Strong interpersonal skills to interact with clients at all levels., Ability to simplify complex technical solutions for end users..

Key responsabilities:

Assist end users through remote sessions via chat, phone, and email.

Stay up to date with the latest technology trends and incorporate new techniques.

Provide support in a part-time capacity during specified schedules.

Maintain a dedicated working environment with a stable internet connection.

Job description

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
We have professional development pathways throughout the organization with accompanying training programs.
We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
We are poised for significant growth in 2025 and beyond, and need you to help us do it!
We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

Interlaced is looking to hire two contracted IT Support Technician I in the Buenos Aires area. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.

The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.

This is a part-time contract position working remotely to assist end users through remote sessions via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection.

We have two available schedules for this position, please indicate with your application which schedule you're interested in:

Schedule 1 - Friday 9PM-12AM, Saturday 4PM-12AM, Sunday 4PM-9PM Pacific (UTC -7 / -8) (16 hours/week)

Schedule 2 - Saturday, Sunday 12AM-7AM Pacific (UTC -7 / -8) (14 hours/week)

Benefits

What we offer: