Manager, Sales

Location: American Fork, UT—Work from home #LI-Remote

mdf commerce Inc. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers.

Working in the GovTech sector for our new brand SOVRA, we are currently looking for an Inside Sales Manager to join our team.

What will your main responsibilities look like? 

In this role, you will be led to:

• Lead Qualification: Engage with newly registered and existing customers using inbound and outbound sales techniques (e.g., calling, email outreach, social media engagement, chatbot etc.).
• Product Knowledge: Maintain a deep understanding of company products/services and how they meet the customer’s needs.
• Sales Presentations & Demos: Present product offerings to prospects and clients, provide product demonstrations, and answer any questions to close sales.
• Customer Relationship Management: Manage and nurture existing accounts, identify opportunities for upselling and cross-selling, and maintain strong, ongoing relationships with clients.
• Sales Tracking & Reporting: Track all sales activities, follow-up processes, and customer interactions using CRM tools. Regularly update managers on sales progress and forecasting.
• Pipeline Management: Maintain a pipeline of qualified prospects and consistently meet sales quotas and targets.
• Collaboration: Work closely with the marketing and outside sales teams to align on customer targeting strategies, lead generation, and account management.
• Problem-Solving: Address customer concerns and issues in a timely and professional manner to ensure satisfaction and long-term client retention.

What elements of your professional background will be necessary and useful in this role?

• Bachelor’s degree in Business, Marketing, or a related field.
• Prior experience in B2B or B2C sales.
• Knowledge of public sector and/or procurement
• Proven experience in sales or a related field, preferably in inside sales.
• Strong communication and interpersonal skills.
• Ability to build relationships with potential and existing clients.
• Self-motivated, goal-oriented, and comfortable working independently.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Excellent time management and organizational skills.
• Ability to handle objections and rejections professionally.

Our offer:

• A flexible work schedule (40 hours/week).
• Work equipment provided while working from home.
• Competitive benefits, 401K, and compensation programs.
• Flexible paid vacation, personal, and sick days off.
• Closed office during the holidays—Paid vacations between Christmas and New Year’s Day.

Thank you for your interest in mdf commerce. However, only selected candidates will be contacted.

mdf commerce subscribes to a program of equity and equality in employment.

mdf commerce, through its wholly owned subsidiary International Data Base Corp., doing business as BidNet, participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States.

mdf commerce, a través de su subsidiaria de propiedad total International Data Base Corp., que opera bajo el nombre comercial BidNet), participa en E-Verify. Si es seleccionado para empleo, se le solicitará proporcionar la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.