Marketing Operations Associate

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

This role serves as key contributor to Ciena’s Marketing Strategy and Operations team. The primary function is to support in planning and reporting of the marketing budget, facilitate the execution of SOWs and other contracts, and assist with new vendor onboardings.

To be successful in this position, you’ll be an organized self-starter and supportive team player, capable of defining and managing many projects simultaneously. You’ll need strong analytical skills to be able to translate financial information into meaningful business analysis. You thrive in building relationships to collaboratively problem-solve to support the marketing organization. This is a remote role in Ottawa, but we will consider a great candidate in Canada.

Budget Management:

• Plan and administration of Marketing budgets including trending, profiling, reconciliation, reporting.
• Audit and import monthly actuals into Allocadia and provide monthly snapshot of budget performance.
• Perform moderate to complex financial analysis.
• Provide direction and guidance to teams/individuals on year-to-date budget performance, variance analysis, and action plans to improve financial performance.
• Facilitate accounting-related requests including PO creation, supplier set-up, invoicing, accruals and payment tracking, as well as support contract workflows/approvals.
• Liaise with corporate accounting team to determine appropriate accounting treatment for expenses/capital spend.
• Liaise with corporate finance team to develop annual plans and quarterly reforecasts.

Indirect Procurement:

• Execute SOWs and other contracts serving as a liaison between business, centralized procurement team, legal team, and vendors.
• Assist marketers with onboarding new vendors.
• Contribute to vendor management, compliance, and risk management activities.
• Collaborate with centralized procurement and legal teams on appropriate commercial and material term negotiations.

• Collaborate with Legal/Procurement/IT/Finance organizations related to Marketing initiatives and reciprocal projects as well as general adherence to corporate policies.

Organization and Documentation:

• Support in the definition, documentation, and implementation of systems, policy, and processes
• Create and manage operations documentation and content for various audiences.
• Keep operations informed by preparing status reports, presentations; provide recommendations of creating efficiencies.
• Develop and maintain internal SharePoint pages and calendar.

• Manage input to the monthly GM&C newsletter.
• Organize and support team correspondence, file share, calendars, and project management-related resources and tasks.
• Provide ad-hoc operations support, as needed, to improve functionality of the team.

The Must Haves:

• Bachelor’s degree in Business Administration, Finance, or Marketing
• Familiarity accounting, planning and procurement software (Oracle, Allocadia, Coupa, DocuSign)
• Strong Excel proficiency and modeling skills
• Detail oriented and operate with a commitment to delivering quality results
• Possess excellent communication and interpersonal skills
• Operate with high integrity
• Personal commitment to customer service and building relationships
• Be a team player with a collaborative approach to problem solving
• Thrives in busy work environment, takes initiative, and can multitask

Assets:

• 3+ years of experience in marketing operations, finance, procurement or a related field
• Demonstrated ability to learn and assimilate new software quickly
• Demonstrated ability to professionally deal with confidential matters is a must
• Excellent project management skills and experience leading multi-functional projects

Pay Range:

• The annual pay range for this position in Canada is $61,600 - $98,400 CAD.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.