GBS Intermed Billing Associate ES&PT

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Job Description:

Job Summary:

The individual manages COD (Collect on Delivery) - Europe and assists with some COD internal inquiries. The COD group works collaboratively to ensure that all COD tasks are completed timely. Each team member must be available to cross-train in other COD tasks and be prepared to help where needed to ensure that customers continue to receive superior COD service.

Responsibilities

• This position is responsible for researching and identifying COD payments and adjustments in local country applications.
• He/She keeps track on open invoices, identifies exceptions, research causes for holds/delays and initiates resolution.
• The individual maintains constant communication with delivery centers at the country to clarify differences between Operations and Finance.
• Completes system reports, records accurate accounting transactions, sorts, files, matches invoices for processing, examines, analyzes, verifies and corrects accounting transactions.
• Work with internal UPS functions and external customers to resolve issue.

Education and Work Experience:

• Bachelor's Degree in Administrative Careers.
• Minimum 6 months customer service.
• Proficient in Microsoft Office Word, and Excel
• Accounting background – Preferred

Skills:

• Attention to detail.
• Assertive communication.
• Problem solving.
• Adaptability.

Work Modality:

2:00 am – 11:30pm

Work from home full time due to the working hours.

Languages:

• Spanish
• Preferred English (50%)

Grade: 007

Employee Type:
 

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