Offer summary

Qualifications:

Current life and health insurance license required., Minimum 2 years of cumulative experience in Benefits Administration Technology., Minimum 5 years of cumulative experience in a related field., Familiarity with HCM systems and ability to communicate technical concepts..

Key responsabilities:

Lead the end-to-end implementation for customers.

Project-manage and monitor the implementation process, ensuring best-in-class customer service.

Partner with stakeholders to define and execute integrations.

Conduct software education for Admins and advocate for customer needs.

Job description

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity:

Job Summary:

As a Benefits Technology Implementation Specialist at OneDigital, you will work to ensure customers are happy and finding immense value as they are onboarded and introduced to a cloud-based benefits administration tool. This role assumes a mentoring role within the team.

Duties:

• Leading the end-to-end implementation for customers;

• Project-managing and monitor the implementation process, delivering best-in-class customer service and meeting every milestone;

• Manage, develop, and tracking digital initiatives;

• Partner with stakeholders to define and execute integrations;

• Maintain documentation on workflows, procedures, and protocols;

• Prepare data for loading by entering submitted data into standardized format;

• User interface testing and data validation;

• Conduct software education for Admins;

• Advocate for customer needs and issues cross-departmentally;

• Help define implementation best practices, creating an efficient and repeatable model;

• Manage implementation of Key customers who require a high level of oversight;

• Will act a mentor for team members;

• Ensure the protection and security of a consumer’s personal, confidential and identifiable

information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);

• Meet or exceed department goals as defined;

• Complete other duties and projects as assigned.

Required Skills:

• Energized by high-pressure situations, a fast-paced workplace, and a very busy inbox;

• Are familiar with HCM systems and is adept at communicating technical concepts

(i.e. specifically, you have experience in APIs, is preferred);

• Are resourceful, detail-oriented and truly passionate about client satisfaction;

• Flexible approach, able to operate effectively with uncertainty and change;

• Ability to coach, mentor and guide team members;

• Independent thinker, utilize creative problem solving solutions

• Excellent communication and interpersonal skills;

• Ability to manage multiple assignments at one time;

• A high level of accuracy and attention to detail is required.

Required Experience:

· Current life and health insurance license, required;

· Minimum 2 years’ cumulative experience on BenAdmin Technology, required:

· Minimum 5 years’ cumulative experience.

The typical base pay range for this role nationwide is $50,000 to $70,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!

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