Senior Account Manager

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.

Responsibilities

• Serves as primary Account Manager within UK and Ireland.
• Ensures customers receive best-in-class technical, process or product-specific consulting.
• Identify and secure opportunities within major retail accounts to enhance customer acquisition.
• Engages directly with a wide variety of retail customer stakeholders, from technical professionals to senior executives.
• Works internally with customer-focused teams to design, develop and introduce new products and enhancements to address customer requests and priorities.
• Works with customers on implementation reviews and to ensure the prompt and proper resolution of technical or procedural challenges.
• Contributes to improved Account Management metrics reporting, evaluation and documentation.
  
  
  

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
• Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
• Good business English skills (Written and spoken).
  
  
  

Preferred Qualifications

• Comprehensive knowledge of Retail operations, procedures and the utilization of technology within the environments.
• General knowledge of Diebold Nixdorf products and services is a plus.
• Knowledge of Software and Service solution sales would be advantageous.
• Consultative sales experience with complex solution design is desired.
• Experience working within a customer focused B2B environment and developing strategic client relationships and accounts with senior stakeholders.
• Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
• Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
• Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
• Possess experience with CRM software, such as Salesforce to maximize opportunities.
• Ability to travel up to 50% of the time.
  
  
  

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

• To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
  
  

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations