RCM Solutions Engineer

Role

We’re looking for a Revenue Cycle Solutions Engineer with in-depth knowledge and expertise in revenue cycle management. In this role, you will be critical in successfully integrating SmarterDx into hospital IT systems. You will collaborate with cross-functional teams and help guide the implementation process from start to finish, ensuring that our solutions are effectively integrated and meet client requirements. This position requires exceptional problem-solving, project management, and communication skills, and an in-depth understanding of EHR systems.

SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

**This role is fully remote within the US**

What You’ll Do

• Lead account hold integration of SmarterDx solutions for clients
• Directly communicate with CDI Directors and Coding Directors to understand and document their EMR, coding, and billing systems and workflows
• Define how to best integrate our solution to support the client’s requirements and lead the integration workstream, partnering directly with hospital IT teams and vendors as needed
• Write clear guides on integration methods and best practices, including both written and visual documentation (Figma diagrams, Visios, etc.)
• Answer broader operational questions related to workqueue routing, workflow assignment, and beyond
• Work closely with our Integration, Engineering, and Customer Success teams to ensure we are developing scalable solutions that can be supported by our operations team
• Offer technical help and advice during the integration process
• Educate both our team and clients
• Improve integration methods by considering client feedback and new technology trends

What You Bring

• 5+ years experience in both hospital revenue cycle management (IT or operational), or equivalent, which will include in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing.
• At least one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, or Epic Hospital Billing Charging Administration.
• Ownership mindset: Ability to build and own features from start to finish.
• Strong problem-solving skills: You can creatively to identify solutions to problems.
• Extensive experience with data manipulation, for example using SQL or Python, to troubleshoot data integration issues.
• Experience with Epic Clarity or Reporting Workbench, including knowledge of underlying master files and community resources.
• Knowledge of data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, or flat file reports, including ability to design and implement.

Nice To Haves

• Hands-on-keys experience implementing data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, HL7 v2, or flat file reports
• More than one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, and Epic Hospital Billing Charging Administration
• A background in healthcare consulting, and/or experience deploying software in a healthcare context

Our Tech Stack

• AWS, Python, Snowflake, JIRA, Salesforce, Figma

Compensation

$170 to 200k base + equity