Accounts Receivable Manager

We are seeking an experienced and dynamic Accounts Receivable Manager to lead and transform our cash application and collection processes. In this pivotal role, you will be collaborating closely with Revenue Operations and Revenue Accounting teams to enhance efficiency and scalability. This role requires strong leadership, analytical skills, and a deep understanding of the Order-to-Cash process to optimize cash flow and reduce outstanding receivables.  Your leadership will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance.

What you'll do

• Lead, mentor, and develop the Collections and Cash Applications onshore and offshore teams to be high-performing teams and to ensure efficient financial operations.
• Develop and implement collections strategies to reduce outstanding debts and improve cash flow.
• Analyze and monitor AR aging reports and DSO, identify trends and risks, and implement corrective actions.
• Maintain and enforce credit and AR write-off policies to minimize financial risk while maintaining customer relationships.
• Collaborate with internal stakeholders (Sales, Legal, Revenue Accounting, etc.) to resolve disputes and ensure timely payments.
• Work closely with auditors and compliance teams to ensure adherence to GAAP, internal controls, and company policies.
• Drive process improvements and automation with AI to enhance efficiency and reduce manual effort.

Who you are

• #Customer-First: Ability to work with customers and cross-functional partners successfully on collections and solving customers’ inquiries in a professional and timely manner.
• #Bias for Action & Impact: Take ownership in prioritizing work and enhancements to improve the customer experience and OTC processes.
• Educational background: Bachelor’s Degree in Accounting, Finance, or a related field is required.
• Experience: Minimum of six years of experience in revenue operations, with at least two years in a people management role. Experience in high-growth enterprise SaaS or technology public companies is highly desirable.
• Technical Expertise: Strong knowledge of credit analysis and collections techniques. Proficiency in ERP systems (preferably Workday or similar) and MS Office (especially Excel).
• Communication & Organizational Skills: Excellent organizational abilities, attention to detail, and strong written and oral communication skills.

Join our team and be a key player in transforming our cash and collections processes, driving efficiency, and supporting our company's growth. If you are a strategic thinker with a proven track record in process improvement and team leadership, we want to hear from you!

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.