GCMA Business Operations Manager

The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization like no other. For decades, we have been taking major steps and pioneering new ways to advance the mission to find a cure for cystic fibrosis and to provide all people with CF the opportunity to lead long, fulfilling lives by funding research and drug development, partnering with the CF community, and advancing high-quality, specialized care.

We are the global leader in the search for a cure for cystic fibrosis and nearly every CF drug and therapy available today was made possible because of CF Foundation support. We did this not only for the close to 40,000 people living in the U.S. with CF – and the estimated 105,000 people worldwide – but for the people with CF and families who have worked tirelessly to support the mission.

These achievements have required dedication and unwavering commitment from a talented team of CF Foundation employees. We promote an environment that attracts -- and retains -- a diverse group of talented people who are passionate about eradicating this disease . Join us and you will join an amazing team, devoted to our community, and our mission.

Position Description

The Cystic Fibrosis Foundation (CF Foundation) and its employees embrace their commitment to its core values.  These core values are the pillars on which the CF Foundation stand and will continue to sustain us as we move forward.

• Keep sight of what really matters:  Our decisions are based on what is best for people with cystic fibrosis and their families.

• Aspire for excellence in all we do:  We take pride in our work. We are committed to continuous learning and improvement.

• Stronger together:  We collaborate and work together so that we can learn more and achieve more.

• Innovate with courage:  We embrace challenges. We reach beyond boundaries in pursuit of our vision.

• Care about our people:  We deeply care about each other and all who support our shared mission. We listen with respect. We support one another.

We are a nonprofit, donor-supported organization that has raised and invested billions of dollars to help develop cystic fibrosis therapies that have changed the lives of people with this disease.  Nearly every CF medicine available today was made possible because of Foundation support.

POSITION SUMMARY:

The GCMA Business Operations Manager will report to the Vice President, Grants & Contracts Management and Administration (GCMA) and will play a key role in supporting communications, projects and operations for the GCMA department. GCMA supports the grantmaking activity of the CF Foundation, including more than 2,000 active medical research grants totaling over $200M per year. This position works closely with the 30-person GCMA staff, and across multiple CF Foundation departments such as Research Affairs, Clinical Affairs, Clinical Trials, Finance, Compliance, IT, Communications, Legal, and Enterprise Risk Services to contribute to departmental and organizational strategy and build trusted relationships with our constituents.

Specifically, the GCMA Business Operations Manager will play a critical role in overseeing and managing day-to-day operations and special projects within the department. They will be responsible for planning, implementing, and executing a wide range of initiatives that align with strategic goals and objectives. This individual is a big picture thinker, researcher, planner, and self-starter with strong project management, document development, meeting facilitation, and organizational skills. This individual has strong executive communication skills, including strong attention to detail, and the ability to work cross-functionally with various teams and stakeholders. The position requires flexibility, dependability, confidentiality, and willingness to work on a range of projects and topical areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implements and refines the department’s internal communications and change management plans, including organizing and facilitating department meetings and retreats.

• Keeps abreast of Foundation initiatives, projects and core activities and distills information for our department to ensure our work is done in coordination with and support of these broader initiatives and goals.

• Manages day-to-day operations including implementing project plans, managing meeting logistics, and overseeing system and records maintenance.

• Monitors and analyzes department operations and Key Performance Indicators (KPIs) to identify areas for process improvement and efficiency, as well as to make processes more inclusive, equitable, and accessible.

• Oversees department-wide employee engagement and training activities, fostering a culture of inclusion, belonging, and continuous development.

• Shares best practices and lessons learned across the organization and from peers to inform our operations.

• Manages department budget, resources, and timelines to ensure alignment with broader department and strategic plans.

• Acts as a point of contact for resolving operational challenges and escalating issues when needed.

• Oversees invoicing responsibilities for the department.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree or equivalent years of work experience required.

• Minimum of 4-6 years of relevant professional work experience required.

• Experience with budget management preferred.

• Project management and change management experience required; certifications a plus.

• Strong knowledge of project and change management methodologies and tools.

• Exceptional written and verbal communication skills; ability to communicate effectively with all levels of staff throughout the organization.

• Excellent data visualization skills.

• Superb time management and organization skills including the ability to handle multiple tasks, prioritize and keep organized to ensure timely and accurate work.

• Keen attention to detail required.

• Ability to work independently.

• Ability to thrive in a fast-paced, dynamic environment, adapting to changing priorities and deadlines.

• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Teams) and Adobe. 

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WORKING CONDITIONS:

• Normal office environment with little exposure to excessive noise, dust, and temperature.

• No heavy lifting required.

• Minimal travel (e.g., 2x/yr.) to conferences and meetings, as necessary.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

This position will be posted for a minimum of 5 days or until the position is filled. Applications will be accepted on an ongoing basis, so candidates are encouraged to apply promptly if interested.

Total Rewards: The CF Foundation is committed to offering competitive compensation (base pay and incentive), benefits, and professional development opportunities that maximize our ability to recruit, retain, reward, and motivate a highly qualified and diverse workforce. Our comprehensive benefits package includes medical, dental, and vision coverage; a holistic well-being program; health savings and flexible spending accounts; employer-provided life and disability insurance; retirement savings benefits; and a variety of work-life benefits to support employees and their family members. In addition, the CF Foundation offers full-time employees 20 days of vacation and 10 days of sick per year, prorated based on hire date, as well as 14 paid holidays, 2 personal days, and a variety of generous leave benefits. Visit our Why Work at the Cystic Fibrosis Foundation page to learn more.

The CF Foundation is an equal opportunity employer that is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. We strive to recruit and maintain a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, physical or mental disability, color, religious creed, ancestry, national origin, religion, age, sex, pregnancy, marital status, genetic information or testing, gender identity and expression, sexual orientation or status as a Vietnam-era or special disabled veteran or any characteristic protected by law.

Reasonable Accommodations: The CF Foundation is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at HROps@cff.org.