Analytics Engineer

What is Exoticca

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

What about the Data team?

At Exoticca, the Data team is the main driver of data as a strategic asset, ensuring it is essential in key decision-making across the whole organization. We capture vasts amount of data from multiple customer touch points, spanning from consideration and booking, to pre-travel, travel, and post-travel. Combined with our customer-centric and AI-driven approach approach, we believe that our data-driven culture is the key to deliver unparalleled personalized product & services, that wow our customers and create unforgettable experiences to be remembered for a lifetime.

In order to achieve such ambitious goals, our Data team works together not only with IT Squads but also with other departments, such as Marketing, Product, Travel, Sales or Customer Success, to uncover the most valuable insights our data can deliver, and transform them into impactful business initiatives, software decisions, and customer-centric product features. There are numerous opportunities for using data to grow sales, enhance personalization, increase customer satisfaction, apply AI-driven automation, optimize & automate processes, and much more. If you are passionate about data, AI, and digital products, we can’t wait to have you on board!

Which will be your main responsibilities:

• Understand business needs and deliver insightful analyses that help our internal teams make the right decisions.
• Define and update key metrics that help us understand the current status and forecast the future of our business.
• Work closely with stakeholders to proactively identify opportunities where AI, predictive modeling, and automation can drive business value.
• Statistics/Mathematical knowledge regression, variation.
• Design and implement dashboards to visualize key metrics throughout the full customer journey, from lead to booking and post-travel.
• Partner with other departments (Marketing, Product, Travel, etc) to proactively influence their roadmaps to deliver maximum customer value.
• Communicate results and insights from your analyses to top management.

Requirements

• Passionate about data and its potential to drive insights and innovation.
• Tech and business experience
• Proficient in building queries with SQL, dbt, Git and cloud services/ETLs.
• Experience working with relational databases as well as event-driven and NoSQL storage solutions such as Kafka, MongoDB, Snowplow, and any system capable of transmitting, processing, and analyzing data.
• 2-5 years of work experience in a similar role analyzing data.
• Strong experience with Python, particularly in data analysis, AI, and machine learning (Pandas, SciPy, Scikit-learn, Jupyter/iPython notebooks).
• Familiarity with AI concepts and ability to leverage AI to automate and enhance data-driven decision-making.
• Knowledge of visualization tools like Looker, Tableau, Qlikview, etc.
• Fluency in English.

Desirable:

• Big Data technology experience is highly valued (Redshift, Spark).
• Past work experience in as a consultant for airlines and/or OTA’S firm with focus on Airline pricing and distribution.
• Passion for digital products and the ability to make software decisions with data in mind
• Experience working in squad teams, Agile and Kanban processes and frameworks.
• The opportunity to join an incredible Data Chapter, where you’ll collaborate with diverse roles and nationalities, sharing knowledge and working together on cutting-edge data projects.
• And last but not least, becoming part of a fun and motivated multicultural team in an agile and rapidly growing organization!

Benefits

• Competitive compensation package in line with job responsibilities and experience.
• Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance wit Cobee.
• Individual training budget.
• 100% remote work model.
• Permanent contract from the start.
• Travel packages at reduced prices!
• Referral bonus, if you bring people as talented as you.
• Unlimited coffee, team lunches, English lessons, quarterly activities, biannual parties.
• And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!

Exoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.