Spécialiste Systèmes

Responsibilities

Essential Functions

Working within the European Sales team, this role is a hands on, customer facing role, providing technical fields support, specifically in relation to the installation tooling, and correct installation methods, of our wide range of technical fastening solutions.

Specific Responsibilities

• Troubleshoot and repair installation tooling and Powering issues for customers and field System Engineers
• Visit customers to give field support for specific regions / customers in effective use of and repair of installation tooling. Write customer visit reports.
• Recommend optimum tooling systems for new applications.
• Develop tooling designs to improve cost and / or performance benefits to customers.
• Deliver technical presentations, practical demonstrations and test installations to introduce and promote existing and new installation tooling.
• Recommend and assist the Product Manager with tooling stock levels and spares stock levels.
• Comply with company EHS policies at all times, include when offsite.
• Effectively manage customer feedback on tooling offering internally to improve system offering to market
• Both national and international travel, as requested, in line with customer requirements.
  
  

Qualifications

Education

• Technical apprenticeship
  
  

Experience & Background.

• Customer facing experience
• Knowledge of pneumatics, hydraulics, electro-mechanical & electro-hydraulic systems
• Industry relevant experience – field service or maintenance background
• Fluent French & English languages
  
  

Competencies & Skills - Person specification

• Energetic with a tenacious approach
• Methodical approach with a strong eye for detail
• Excellent problem-solving abilities with the ability to think outside the box and develop new approaches
• Able to prioritise effectively and escalate issues as appropriate
• IT skills – excel, word, powerpoint
• Excellent communication – both written & verbal
• Strong written, report writing skills
• Effective in managing the demands of both the business and the customer
• Able to build strong and effective working relationships at all levels and both externally as well as internally
• Confident in delivering presentations of a technical nature
• Ability to work independently and manage multiple projects
• Capable of working under pressure to achieve targets
• Ability to develop technical knowledge
• Able to travel extensively independently with home office as base
  
  

About Us

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report . Follow: LinkedIn , Twitter , Instagram , Facebook , and YouTube .