7+ years of experience in process reengineering and change management., Strong background in Waterfall and Agile methodologies, especially in project management., Master’s degree or equivalent experience, along with relevant certifications (Lean Six Sigma, PMP, etc.)., Exceptional verbal and written communication skills with the ability to influence stakeholders..
Key responsabilities:
Lead significant change initiatives and foster a culture of continuous improvement across the organization.
Design and implement initiatives that streamline processes and enhance customer journeys.
Collaborate across departments to deliver change on time, within budget, and to quality standards.
Manage stakeholder relationships to ensure alignment and successful change outcomes.
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emagine is a high-end business & IT consulting company challenging the way businesses leverage high-end expertise.Enabled by our vast network of expert consultants, we tailor our services to the unique needs of each business, powering progress, solving challenges, and delivering real results.As the world evolves, scalability becomes increasingly important in modern, technology-driven organizations. And it is around this critical need that emagine stands out with a unique business model and delivery capacity.With emagine, companies gain the flexibility needed to navigate and succeed in a complex and ever-changing technological landscape. Through a seamless and tailored delivery model, we help you scale your business.We help organizations across all industries and sectors; these are our services:• Team extension: Scale with dedicated consultants on time & material• Nearshoring as a Service: Leverage a fully scalable development department in Poland • Teams: Power up with a dedicated team to help you build, develop and execute your projects• Managed Services: Let us tailor and manage your projects, delivering on your specific requirements and needsemagine was founded in 1989 and has a long track record of delivering expertise and business impact for blue-chip companies across Europe.Today, we are 400+ permanent employees working from departments in 10 countries. Furthermore, we own three state-of-the-art nearshore centres in Poland and one offshore centre in India.With 40.000 experts in our network and 4500+ partnered consultants on active contracts, we currently help our 500+ clients worldwide with high-end expertise.
Rate: Depending on experience- share your expectations with us!
Project language: English, Polish (must have)
At emagine, we are seeking a dynamic Senior Manager for Process Engineering to guide the transformation of Wholesale banking by streamlining processes through innovative solutions. This role is pivotal in enhancing our operational framework to align with strategic objectives while ensuring superior service delivery.
Main Responsibilities:
As a Senior Manager, you will lead significant change initiatives and foster a culture of continuous improvement across the organization.
Design and implement initiatives that streamline processes and enhance customer journeys.
Collaborate across departments to deliver change on time, within budget, and to quality standards.
Act as a trusted advisor, identifying opportunities and guiding decision-making in strategic investment.
Lead a team of Process Engineers and Business Simplification Managers to optimize workflows.
Conduct in-depth Lean Six Sigma reviews and develop impactful business cases.
Promote the value of challenging the status quo and drive high-performance culture.
Manage stakeholder relationships to ensure alignment and successful change outcomes.
Utilize emerging technologies to innovate and improve service delivery.
Key Requirements:
7+ years of experience in process reengineering and change management.
Demonstrated ability to lead cross-functional teams in a complex, customer-centric environment.
Strong background in Waterfall and Agile methodologies, especially in project management.
Exceptional verbal and written communication skills with the ability to influence stakeholders.
Proficiency in Lean Six Sigma principles, with a proven track record of process optimization.
Master’s degree or equivalent experience, along with relevant certifications (Lean Six Sigma, PMP, etc.).
Commercial acumen and strong analytical skills to drive data-driven decision making.
Capability to work autonomously and manage significant deliverables effectively.
Nice to Have:
Experience in the Business Banking sector, particularly in the UK market.
Familiarity with process intelligence tools (e.g., ARIS, Jira, Confluence).
Advanced knowledge in data analysis and visualization techniques.
Required profile
Experience
Spoken language(s):
EnglishPolish
Check out the description to know which languages are mandatory.