Offer summary

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience., Minimum 5 years of experience in a similar role with hands-on experience in Cisco infrastructure., Certifications: CCNP Enterprise and/or Routing & Switching (Lab Certified) is mandatory., Strong knowledge of Enterprise Networking and Wireless Technologies, with familiarity in Cisco solutions..

Key responsabilities:

Prepare and schedule technology updates to keep the team current with new technology.

Design and ensure the technical accuracy of training materials, including lab development.

Collaborate with instructional designers and SMEs to enhance learning experiences.

Stay updated on the latest Cisco networking advancements and incorporate them into training programs.

Job description

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

We are seeking a highly skilled Cisco Network Specialist with expertise in Cisco enterprise networking to design and review technical training content. The ideal candidate should possess deep technical knowledge in Cisco enterprise networking to effectively design and develop labs for training purposes.

Location: Remote Canada and US

Employment Type: Regular Full-time

Responsibilities

Prepare and schedule technology updates to keep the team current with new technology and technology roadmaps.
Design and ensure the technical accuracy of training materials, including lab development.
Review and approve technical content, rather than authoring it.
Support the development and modification of education products, assessments, exercises, learning products, and courses as assigned.
Maintain up-to-date knowledge of Cisco’s product lines and solutions to design comprehensive technical content.
Develop lab environments and network topologies to support technical training delivery.
Provide technical expertise in Cisco Enterprise Networking and Wireless Technologies.
Collaborate with instructional designers and SMEs to enhance learning experiences.
Participate in project close, post-mortem, and final cost, controls, and metrics reporting.
Stay updated on the latest Cisco networking advancements and incorporate them into training programs.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience.
Minimum 5 years of experience in a similar role.
Hands-on experience in a production support or break/fix environment with Cisco infrastructure.
Certifications: CCNP Enterprise and/or Routing & Switching (Lab Certified) (Mandatory)

Technical Expertise

Strong knowledge of Enterprise Networking and Wireless Technologies
Familiarity with Cisco solutions, including Meraki, SD-WAN, DNA Center, Catalyst switches, SDA, Thousand Eyes, Full Stack Observability, and Catalyst Center
Lab Design & Topology Creation: Ability to design complex network topologies for training purposes.

Software Proficiency

Microsoft Visio, PowerPoint, Word, Excel, Outlook.
Ability to learn additional development software as needed.

Additional Preferred Skills

Experience in technical video content creation.
Basic knowledge of VMware and automation scripting for lab development.
Cisco Certified Systems Instructor (CCSI).

To apply for this dynamic opportunity please submit your resume via our website at www.innovatia.net/careers

We thank all candidates for your interest, however, only those selected for an interview will be contacted.

Innovatia is an equal opportunity employer.

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