Offer summary

Qualifications:

Good customer-facing skills and professional presentation., Experience with Windows 7/10 and related Office applications., Knowledge of mobile devices, particularly Blackberry and iPhones., Desired completion of CompTIA and Microsoft certifications..

Key responsabilities:

Build effective relationships within the team and across the business.

Work independently and take initiative when necessary.

Organize and prioritize work appropriately.

Provide support and troubleshooting for DC equipment and hardware components.

Fortitude Nicsa Global (FNG) is a leading provider of comprehensive IT services, supporting businesses in over 160 countries with innovative, 24/7 solutions. Our expertise spans hardware maintenance, professional IT services, and specialised wireless network solutions. With multilingual hubs across Europe, Asia, the Middle East, and the Americas, FNG delivers seamless, globally integrated support tailored to meet the unique needs of our clients. As an official Ekahau partner, we specialise in conducting wireless surveys globally, delivering top-tier Wi-Fi planning, optimisation, and troubleshooting services. Our team utilizes advanced Ekahau tools to ensure robust and reliable wireless connectivity in any environment, from corporate offices to large-scale industrial sites. In addition to wireless solutions, FNG offers a full suite of structured cabling services, 5G cellular surveys, and audio-visual (AV) installations. Whether you need scalable network infrastructure, cutting-edge 5G coverage assessments, or seamless AV setups, our experienced team is equipped to handle projects of any size and complexity, ensuring high-quality results every time. Guided by our visionary leadership team, including CEO Katy Upton, CSO Greg Upton, and CTO Renzo Menendez, we are redefining IT support through exceptional customer service and cutting-edge technology. Our OEM-certified engineers focus on extending the life of IT assets, reducing costs, and boosting efficiency. We pride ourselves on offering flexible, custom-built Service Level Agreements (SLAs), tailored to align with our clients' unique requirements and growth objectives. Fortitude Nicsa Global is also officially Great Place to Work accredited, reflecting our commitment to fostering a positive, inclusive, and dynamic workplace. We believe that a supportive work environment drives innovation and excellence, enabling our team to deliver the best outcomes for our clients. Enquire with us today to find out more.

Job description

Freelance Network System Engineer - Sydney , Melbourne and Perth

FNG is the IT partner of choice offering global expertise across 160 countries worldwide. With multilingual hubs in Europe, Asia, Africa, the Middle East and America, no matter the location FNG can provide comprehensive IT support and maintenance.

We are currently looking for a number of contractors available for a variety of contracts across Sydney , Melbourne and Perth, depending on your location. The roles is a mixture of day, week, month and ongoing project where you could be required to do freelance work from time to time.

Responsibilities

Individual must have good customer facing skills and be well presented.
Demonstrates independent and pro-active thinking
Builds effective relationships both within the team and across the business and Professional Services
Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices.
Must be able to work alone and unsupervised, taking the initiative when necessary.
Must be organized and prioritize work appropriately.
Must have experience of using a Call Logging system.
Must have good working knowledge of Windows 7/10 and related Office applications.
Support experience of MACs would be beneficial
Knowledge of mobile devices, in particular Blackberry and iPhones
Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing, and troubleshooting PC and laptop hardware components.
Familiarity with Microsoft SCCM would be advantageous during troubleshooting, H&E support
Ability to replace defective parts, as identified by TCS.
Excellent hands-on experience in installation and troubleshooting DC equipment’s, Rack and Stack of the DC equipment/cable
Fluent communications are mandatory in English Local language.
Desired completion of CompTIA certifications – e.g. A+, Network+ etc
Desired completion of Microsoft certifications – e.g. MCP, MCITP, MCSE etc