Billing Administrator

Description

As a member of the Central Billing team within the Financial Operations organization, the person within this position is responsible for providing Billing & AR support to National Account and Direct Sales programs by performing Billing and Accounts Receivable tasks, to include the coordination of daily, weekly and monthly billing for both rental and direct sales account(s). Identify, research and resolve outstanding questions and issues related to invoicing, payment posting, and overall financial status of assigned accounts. As an extended member of the Nashville, TN based Central Billing team, partner and work effectively with Wilmington, MA and San Antonio, TX based Financial Operations teams in the delivery of end to end Financial Operations services that ensure optimal Customer Satisfaction and the achievement of financial and service metrics

• .Ensure the timely and accurate completion of billing and related services for programs requiring central or consolidated billing, statements, payment services or other requirements that support customer’s Accounts Receivable profile
• .Support the Billing, AR and Cash Management process documentation requirements by ensuring such documentation is completed for each supported program
• .Work closely with Central AR and National Accounts team(s) to ensure that customer payments are posted as intended
• .Work with service managers, account executives and customers to proactively and efficiently manage assigned Accounts Receivable profile while ensuring that AR status and results are in accordance with targets and metrics
• .Perform ad-hoc requests to assist team members with account specific resolution

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Qualificatio

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Qualificatio

• ns:Minimum of 2 years Billing and AR experience, preferably within a service environme
• nt.Proficiency in Microsoft Tools (Excel, Wo
• rd)Excellent communication skills (verbal & written) and proven ability to effectively communicate with cross functional business professionals (internal & extern
• al)Familiarity with process documentation tasks and compliance testing activiti
• es.Outstanding organizational skills, attention to detail and ability to manage to deadlines within a high-volume daily proce

ss.Education Requiremen

• ts:Associates Degree or completion of Accounting specific college cours