Offer summary

Qualifications:

Strong written and verbal communication skills in English, Customer service experience is required, High attention to detail and reliability, Basic proficiency in Excel.

Key responsabilities:

Coordinate schedules between field staff and the team

Oversee task coordination and follow-ups

Perform data entry and maintain records

Respond to customer inquiries via various communication channels

Job description

This is a remote position.

Job Highlights:

Contract: Independent Contractor
Schedule:

35 hours a week with 1 hr unpaid break
Saturday to Sunday, 9:00 AM to 5:00 PM (10:00 PM to 6:00 AM Manila Time)

Monday to Wednesday, 3:00 PM to 11:00 PM (4:00 AM to 12:00 PM Manila Time)

Client Overview: The client provides in-home care, senior care and respite care to any adult in need

Responsibilities

Coordinate schedules between the field staff and the whole team
Follow up and oversee to ensure all tasks are well coordinated as needed
Data entry and record keeping
Respond to customer enquiries via phone, chat, email or video calls
Prepare reports and create presentation templates using Google Slides

Requirements

Strong written English and verbal communication skills
Customer service experience is required
Reliable and has a high attention to detail
Basic Excel proficiency
Quick learner

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_21170_JOB

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